Click here for stores with 100% vaccination status. See you soon!

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Safeguard yourself from phishing, learn more

Safeguard yourself from phishing, learn more

here.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

Frequently Asked Questions

Maxis Fibre & Home 4G WiFi

  • Not sure what will happen during Maxis Home Fibre Installation, get prepared by watching this video!

    Maxis Home - Wha\t's the installation process
  • Who is Maxpert and why is Maxis sending this team to do your Maxis Home Fibre installation? 

    Find out more and you will be convinced why you need to sign up a package which is bundled with Maxpert's installation.

  • Find out how you can extend the WiFi signal in your premise.

  • Your router should place away from some the household objects for better WiFi.

  • Old devices may not get along well with WiFi!

  • Your subscribed bandwidth may not be sufficient for your usage anymore.

  • For stable and better download speed, use a good LAN cable.

  • Find out when to use 2.4Ghz and 5Ghz to get the most out of your WiFi.

  • Find out the answers to your fibre Internet questions in this video and discover how you can make the most of your Maxis Fibrenation package.

    Level up your WiFi experience with Maxis\’ free new dual-band router
  • Complete guide to self-serve troubleshooting for Maxis Fibre, from checking your connection to setting up your Maxis router.

  • Find out how to make the maximise your WiFi performance.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels