Frequently Asked Questions
Maxis Fibre & Home 4G WiFi
Not sure what will happen during Maxis Home Fibre Installation, get prepared by watching this video!
Maxis Home - Wha\t's the installation process
Who is Maxpert and why is Maxis sending this team to do your Maxis Home Fibre installation?
Find out more and you will be convinced why you need to sign up a package which is bundled with Maxpert's installation.
Find out how you can extend the WiFi signal in your premise.
Your router should place away from some the household objects for better WiFi.
Old devices may not get along well with WiFi!
Your subscribed bandwidth may not be sufficient for your usage anymore.
For stable and better download speed, use a good LAN cable.
Find out when to use 2.4Ghz and 5Ghz to get the most out of your WiFi.
Find out the answers to your fibre Internet questions in this video and discover how you can make the most of your Maxis Fibrenation package.
Level up your WiFi experience with Maxis\’ free new dual-band router
Complete guide to self-serve troubleshooting for Maxis Fibre, from checking your connection to setting up your Maxis router.
How To Check Maxis Fibre Modem & Router Connection
How To Perform Speed Test (Laptop)
How To Perform Speed Test (Phone)
How To Perform a trace route
How to set up your Maxis router
How To Verify LAN Cable spec
How To Check LAN adaptor specs
How To Check Status of 4G Dongle
How to change WiFi name and password
How to setup Mesh WiFi
How to do Ping and Tracert Test on iOS and Android devices
Find out how to make the maximise your WiFi performance.
Maximise WiFi Coverage
Minimise Signal Interference
Check Your Devices
High Speed For Heavy Usage
Stable WiFi Connection
5Ghz or 2.4Ghz?
Liputan WiFi Maksimum
Minimumkan Gangguan Isyarat
Periksa Peranti Anda
Kelajuan Pantas untuk Penggunaan Berat
Sambungan WiFi yang Stabil
Saluran WiFi yang Betul
Need to get in touch with us?
Contact Maxis Customer Service