Get your essential services at Maxis stores, click here for Maxis store locations and operating hour.

Maxis stores are open, click here for details.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

Frequently Asked Questions

SMS Content Subscription

  • You may stop SMS from short codes which are ranging from 2XXXX to 3XXXX by sending STOP ALL to the respective short code.

  • SMS content subscription can be done via SMS, WAP and WEB. There are 2 types of subscriptions:-

    Pay per use 

    • Pay per use  service is a one-off purchase that is chargeable only at the point when you make a content request.
    • Television interactive SMS, SMS voting services and checking summons are among those you may have come across or used.


    Subscription based

    • Subscription based service require you to register via SMS in order to subscribe for the service.
    • If you have subscribed to information-based services will be able to keep abreast of the latest news without the hassle of initiating a request for every update. 
    • The subscription is only complete when you send a SMS to the ECP's short code which will then be followed by a confirmation message from the provider.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels