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Direct Debit (DD) is the simplest and most convenient way to pay your Maxis bill. It authorizes Maxis to collect your Maxis bill charges from your credit/debit card account. Your bill amount will be paid automatically at your regular bill cycle.
To sign up and manage your Direct Debit:
Step 1: Login to Maxis app or Maxis Care
Step 2: Click on Bills > MANAGE DIRECT DEBIT.
Step 3: Click on the toggle to enable Direct Debit
Step 4: Key in your credit card details and the OTP that you've received from your issuer bank.
Step 5: Lastly, you will receive SMS and email confirming your Direct Debit registration.
Step 1: Login to your ONEBusiness Hub Account.
Step 2: Choose the respective Accounts from the available list.
Step 3: Click on Account > MANAGE DIRECT DEBIT.
Step 4: Reconfirm your chosen account to be activated with Direct Debit.
Step 5: Key in the mobile no. and your email address.
Step 6: Key in your credit card details and the OTP that you've received from your issuer bank.
Lastly, you will receive SMS and email confirming your Direct Debit registration.
No fee is required to activate your credit card.
Yes you can.
Find answers from our FAQ or contact Maxis Customer Service via these channels
Your feedback or enquiry on billing, network and service connectivity will be responded to within 48 hours.
We will make 3 staggered attempts to reach our customers.
If we are not able to reach customers for us to validate matters and gather any required information for our onward action, customers will be encouraged to engage our channels below for any further assistance: