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Frequently Asked Questions

Apple TV 4K

  • This offer allows eligible MaxisONE Home Fibre subscriber to own an Apple TV 4K via installment.

  • Apple TV 4K on Zerolution is available at selected Maxis Centres; you may also call in for purchase and it will be delivered to your home fibre address.

  • This offer is only open to Maxis Home Fibre subscriber with home fibre installed. If you are not yet a Maxis Home Fibre subscriber, please subscribe and wait till its successful installation for your purchase.

  • No. Only one (1) Apple TV on Zerolution per subscription of MaxisONE Home Fiber service.

  • Yes, you will be contracted for 24 months.

  • Yes, you are able to be contracted on Zerolution for both Mesh WiFi and Apple TV 4K at the same time, as long as you meet device contract’s eligibilities.

  • Apple TV 4K comes with 1 year warranty; should you face any issue with the device, just bring it to your nearest Apple store.

  • The Apple TV+ app is pre-installed in all Apple TV 4K. Upon sign up, you’ll be asked if you would like to TRY it for FREE. You'll need to click "Yes" to "Enjoy 1 Year Free" subscription.

  • You will be charged RM19.90 from the 13th month onwards. To discontinue, you will need to unsubscribe on the 12th month to avoid any charges.

  • As long as you have an Apple TV 4K box, you will be able to subscribe to an Apple TV+

Ready to sign up for Maxis Fibre?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels