Frequently Asked Questions
Pre-order of iPhone 15 Series
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iPhone 15 will be launched in Malaysia on 29 September 2023. Interested individual customers of Maxis may pre-order iPhone 15 series at Maxis Online Store from 22 September 2023 till 28 September 2023.
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You can pre-order through your account manager or person in charge (PIC) managing your mobile line.
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The following models of iPhone 15 series will be available for pre-order:
- iPhone 15 128GB, 256GB and 512GB
- iPhone 15 Plus 128GB, 256GB and 512GB
- iPhone 15 Pro 128GB, 256GB, 512GB and 1TB
- iPhone 15 Pro Max 256GB, 512GB and 1TB
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You may choose from the following offers:
- Maxis Zerolution 24 and 36-month contract.
- Normal Device Contract on 24 months contract.
To know more about contract details, go to
https://www.maxis.com.my/en/faq/devices/contract/zerolution/ -
Successful pre-order customers will be one of the first to receive the phone from 29 September 2023 onwards.
You may select from the following options in your pre-order:
- Doorstep delivery
- Self-collection at Maxis Stores
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Pre-order is only available for the all-new Maxis Postpaid plans with 5G.
Should you wish to sign up device contract on your current rateplan, you can walk in to your nearest Maxis Store after the device is launch, subject to device availability.
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Yes, your may submit pre-order and opt for Maxis Zerolution for your share line on Maxis Postpaid Share 48.
Subject to eligibility check and T&Cs applies.
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You may submit your pre-order via our Maxis Online Store.
Subject to eligibility check and T&Cs applies.
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Yes, you can sign up iPhone 15 contract on the all-new Maxis Unlimited Postpaid plans with 5G.
To pre-order on the all-new Maxis Unlimited Postpaid plan, select your preferred Maxis Postpaid plan and you can continue to enjoy unlimited data on your mobile line.
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No, you are not allowed to change or update your pre-order details once your order is successfully submitted.
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No, you are not allowed to change or update your pre-order details once your order successfully submitted.
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You are not allowed to change or update your pre-order details once your order is successfully submitted.
You are encouraged to select pick up from your preferred store, hence do select that from the beginning.
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Yes, you may trade in your old device at any Maxis Center with your purchase of iPhone 15. For more details on Maxis Trade in and get a quote for the value of your existing device, refer https://www.maxis.com.my/en/devices/trade-in/
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Yes, please visit any Maxis stores to trade-in your old device. For more details on Maxis Trade in and get a quote for the value of your existing device, refer https://www.maxis.com.my/en/devices/trade-in/
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Mobile device reservation is available when your preferred device model is out of stock. Click HERE for details.
