Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Frequently Asked Questions

Get A Phone

  • We offer a wide range of phone ownership program. You can get a phone from Maxis

    1. Normal Device Contract:
      • Pay for a lower device price from recommended retail price.
      • Sign up for a device contract with your selected rateplan.
    2. Zerolution:
      • Pay your phone on installment basis with zero upfront payment.
      • Zero interest rate and no card needed. 
  • You can get a phone on any of the phone ownership programs from Maxis.

  • You may get a phone on your selected program at Maxis Store nationwide and Maxis Online Store.


    1. Go to the phone section of,
    2. Select your preferred phone model to find out the various package under different program and
    3. Select where to buy & choose your preferred location/ channel.
  • We have a wide range device ownership program with great value for the different needs of our customers. Just select your phone on your preferred program and be a Maxis customer to enjoy.

  • Yes. Foreigner who meets our document and credit requirement may apply for Normal Device Contract. Terms and conditions for promotions may varies; application will subject to review and approval.

  • The Easy Payment Plan (EPP) allows you to make a transaction with your credit card and then repay the amount in installments over a period of time. With no additional fees, you can pay for your device purchases with Maxis at a 0% interest rate.

    Here is the list of supported banks, the duration of installments and the minimum spending requirement in the table below.

    Banks Installment Tenure (Months) Amount (RM)
    Maybank (Visa/Master) 6 months  500.00 
    Maybank (Amex) 6 months  500.00 
    HSBC 6 months  500.00 

The easy way to shop without leaving your seat

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service