Come celebrate the festive season with Maxis Biggest Sale! For the month of December 2019 until 29 February 2020, Maxis and Hotlink customers can enjoy awesome promotions on smartphones, with even more deals to come. Literally Maxis’ biggest sale for the year, there is something for everyone!
Maxis’ Top Honours Win Underlines Commitment To Unmatched Customer Experience
Maxis has once again set the benchmark for excellence in customer service when it was named Best of the Best In-House Contact Centre for 3rd consecutive year at the recent 15th National Customer Experience Industry Annual Award (ACE) on 8 November.
Tan Lay Han, Maxis’ Head of Sales and Service said, “At Maxis, we are committed to delivering the highest quality of service to our customers, and ensuring that they enjoy an unmatched customer experience. We are very pleased to be recognised for this and to be one above all service organisations in the country.”
The awards are chosen from a panel of local and international judges from call centre associations for Individual and Corporate award categories respectively. Each category of the awards is given a score for the top three placing, added up and the highest score eventually wins the overall top award. In addition to this top award, Maxis came out tops in six Corporate Award categories and five individual categories, bringing the total haul of 28 awards for the night.
The annual ACE Awards identify, recognise and honour distinguished members of the Malaysian contact centre industry who have - with innovation, persistence and focus - taken customer service to new heights. It acknowledges best practices in the customer service and contact centre industry with the aim of increasing customer service awareness, encouraging customer centricity from Malaysian enterprises and customer service individuals.
Upon approval from Malaysian Communication and Multimedia Commission (MCMC) to trial 200MHz of 3.5GHz C-band spectrum, Maxis successfully achieved 2.96Gbps for single user peak speeds, recording a new high at two of its trial sites in Subang Jaya recently. The new record further reinstates the position of Maxis being in the forefront of technology leadership for the nation’s 5G development.
Maxis and Allo Technology Sdn. Bhd. (Allo), a wholly-owned subsidiary of Tenaga Nasional Berhad (TNB), will collaborate to provide greater access to fibre connectivity to more people and businesses in Cyberjaya and Bangsar South in the Klang Valley and Jasin in Malacca. Maxis and Allo today signed and exchanged an Access Agreement for the provision of High Speed Broadband (HSBB) Network Services