Guide to Set Up Your Router

 

How to set up the connection between my Maxis router and modem?

Watch this video to learn how to set up your router.

 

Here is the step by step guide on how to set up the connection between your Maxis router and modem:

Step 1: Open your web browser.
Step 2: Enter “192.168.1.254” in the URL bar.
Step 3: Input “administrator” under ‘Username’, and the Router’s Serial Number under ‘Password’ to login.
Step 4: Click “Easy Menu”.
Step 5: Click “Quick Setup”.
Step 6: Click “Next”.
Step 7: Navigate to “Mode” and click on the dropdown to select the correct VLAN operating mode provided by our customer care consultant.
Step 8: Input your Maxis Fibre PPPoE credentials provided by our customer care consultant.
Step 9: If your Maxis Fibre package comes with telephone services, please fill up the telephone credentials and click “Next”. If your Maxis Fibre package does not come with telephone services, you can ignore this step by leaving the fields blank and click “Next”.
Step 10: Setup your 2.4Ghz WiFi name and password.
Step 11: Setup your 5Ghz WiFi name and password.
Step 12: Confirm that the information entered is correct and click “Save”.
Step 13: Click “Finish”.
Step 14: Check your internet connection. If the internet is still down, contact our customer care consultant.


 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

Chat with Us

WhatsApp us for assistance.

Call Us

We're only a phone call away.

@MaxisListens

Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.