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Maxis Direct Debit
Direct Debit (DD) is the simplest and most convenient way to pay your Maxis bill.
It authorizes Maxis to collect your Maxis bill charges from your credit/debit card account.
Your bill amount will be paid automatically at your regular bill cycle.
Easy and convenient
Manage and pay your bill easily whenever, wherever you are through our web or apps.
For all of you
Whether you are on Maxis or Hotlink, Postpaid or Fibre, or even Business Plan, we have it for you.
Pay recurring bills easily and securely with our apps after we encrypt your payment details.
How to sign up for Direct Debit
Select your plan to register for Direct Debit easily
Sign up through
Login to Maxis app
Click on Bills and choose the account you wish to sign up for Direct Debit
Click on Manage Direct Debit
Choose respective Account No. from available list
Key in email address and proceed to add card details
After answering the OTP verification, you will receive SMS and email confirming your Direct Debit registration
Sign up through Maxis ONEBusiness Hub
Login to your ONEBusiness Hub Account
Choose the respective Accounts from the available list
Click on Account > MANAGE DIRECT DEBIT
Reconfirm your chosen account to be activated with Direct Debit
Key in the mobile no. and your email address
Key in your credit card details and the OTP that you've received from your issuer bank. Lastly, you will receive SMS and email confirming your Direct Debit registration.
Frequently Asked Questions
What is Direct Debit?
Direct Debit (DD) is the simplest and most convenient way to pay your Maxis bill. It authorizes Maxis to collect your Maxis bill charges from your credit/debit card account. Your bill amount will be paid automatically at your regular bill cycle.
How do I sign up for Maxis Direct Debit?
You may request to sign up for Direct Debit at the point of service registration and our team will assist you. If you are already using Maxis services, you can always do it on your own.
Recently I have changed my credit card. How do I update my credit card details?
You can change your debit or credit card details thru Maxis Online Account or MyMaxis App, just by clicking 'Manage My Direct Debit'.
I lost my credit card recently. How do I stop my bills being charged thru my card?
Maxis Online Account or MyMaxis App. Click 'Manage My Direct Debit'. Subsequently, you can do that in the Maxis Pay portal too.
Do I need to pay any fee to activate my credit card which has been suspended earlier?
No fee is required to activate your credit card.
Can I pay for my family's account?
Yes, you can.