Click here for stores with 100% vaccination status. See you soon!

Click here for stores with 100% vaccination status.

For list of planned network maintenance, click

For list of planned network maintenance, click

here.

Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Get Touch n’ Go Pin via Jualan Riang Raya

Version [13 April 2022]

    1. The Campaign: Get Touch n’ Go Pin via Jualan Riang Raya.
    2. You: Person(s) signing up for the following plans under this Campaign:
      1. Maxis Device Contract; or
      2. Maxis Home Zerolution
      referred to as “Maxis Plan(s)”.
    3. Campaign Period: from 14 April 2022 until 31 May 2022 (both dates inclusive).
    4. The Campaign and use of the Service(s) is subject to the General Terms & Conditions (“GTC”) at https://www.maxis.com.my/en/terms-conditions/personal/general/maxis-consumer/, this Service Specific Terms & Conditions (“SSTC”), Summary Terms and Conditions (“STC”), Maxis Fair Usage Policy (“FUP”) and any other applicable terms and conditions, all available at www.maxis.com.my/FUP and www.maxis.com.my/terms-conditions/personal/.
    5. Capitalised terms herein have the same meaning as defined in the GTC.
    6. Any conflict or inconsistency between this SSTC, the GTC and STC, shall be construed in the following order of precedence: (a) SSTC; (b) GTC; and (c) STC.
    7. We reserve the rights without liability, to revise this SSTC, the GTC, Campaign and our pricing. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept you are responsible for regularly reviewing information on the plan(s) and Service(s) at www.maxis.com.my/terms-conditions/, including changes to the Agreement. Your continued use of the Service(s), and/or plan(s) (after the Effective Date of any revision/change to the terms and conditions of the Agreement, Services, and/or plan(s)) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the Plan(s) and/or the use of the Services by giving us notice within 28 days from the Effective Date failing which you are assumed to have accepted the changes.
    1. You must be a new or existing customer of Maxis who port-in to Maxis or sign up any of the Maxis Plan(s) during the Campaign Period who are at least 18 years of age (“Eligible Person”).
    2. You are ineligible for the Campaign if you have any outstanding payments with us.
    3. The Campaign is inapplicable to you if you are a commercial user and/or bulk subscriber.
    4. Notwithstanding the above, your eligibility to participate in the Campaign and the giving out of the RM50.00 Touch ‘n Go reload PIN (“Rewards”) are subject to our absolute discretion.
    1. You are responsible for payment of all Charges associated with Maxis Plan(s) both during and after the Campaign Period. Charges excludes applicable taxes.
    1. To participate in the Campaign, an Eligible Person is required to sign up for any of the Maxis Plan(s) during the Campaign Period on Maxis Online Store found at https://www.maxis.com.my:
    Maxis Plan(s) Models
    Maxis Device Contract

    (i) Vivo Y33T;

    (ii) Vivo Y15s;

    (iii) Vivo Y15A;

    (iv) OPPO A76;

    (v) OPPO A16;

    (vi) Honor X7;

    (vii) Honor X8;

    (viii) Realme 9i;

    (ix) Samsung Galaxy A13;

    (x) Samsung Galaxy A23; and

    (xi) Xiaomi Redmi Note 11.

    Maxis Home Zerolution

    (i) 70” Sharp 4K TV;

    (ii) 65” Samsung 4K TV;

    (iii) 43” Samsung 4K TV

    (iv) Samsung Freestyle;

    (v) HONOR MagicBook X15;

    (vi) Apple iPad 10.2-inch (9th Gen); and

    (vii) Apple iPad mini 8.3-inch (6th Gen).

    1. Depending on your subscription plan during the Campaign, you agree to be bound by the terms and condition of each of the Maxis Plan(s) as follows:-
      1. Maxis Device Contract, its SSTC at https://www.maxis.com.my/en/terms-conditions/personal/devices/contract/device-contract/
      2. Home Zerolution, its SSTC at https://www.maxis.com.my/en/terms-conditions/personal/devices/home-internet/home-zerolution/
    1. Subject to the fulfilment of the terms and conditions of this Campaign and successful registration of any of the Maxis Plan(s), you will enjoy the following Rewards:
    Maxis Plan(s) Rewards’ Terms
    Maxis Device Contract

    (i) For the first 1,000 Eligible Person only who successfully signed up and activated Maxis Device Contract, on first come first serve basis;

    (ii) For customers who purchase Mobile Device in April 2022, you will receive the RM50.00 Touch 'n Go reload PIN via SMS by 13th May 2022; and.

    (iii) For customers who purchase Mobile Device in May 2022, you will receive the RM50.00 Touch ‘n Go reload PIN by 11th June 2022.

    Maxis Home Zerolution

    (i) For the first 500 Eligible Person only who successfully signed up and activated Maxis Home Zerolution, on first come first serve basis;

    (ii) For customers who purchase Home Device in April 2022, you will receive the RM50.00 Touch 'n Go reload PIN via email by 13th May 2022; and

    (iii) For customers who purchase Home Device in May 2022, you will receive the RM50.00 Touch ‘n Go reload PIN via email by 11th June 2022.

    1. You shall NOT during the Campaign Period:
      1. terminate or suspend the registered Maxis Plan(s);
      2. fail to activate the registered Maxis Plan(s);
      3. change or transfer ownership of the registered Maxis Plan(s) to another person.
    2. If any of the events in Clause 17 above occur, you will no longer be entitled to the Rewards.
    1. The Rewards are not exchangeable for cash.
    2. Only one (1) Reward will be given: 
      1. for Maxis Device Contract, per each MSISDN for new subscription;
      2. for Maxis Home Zerolution, per each NRIC/Passport for new subscription
    3. Rewards are on first come, first served basis.
    4. You are responsible to utilise the Rewards before the expiry date. Any Rewards unutilised/ redeemed are not returnable / refundable.