Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) – Maxis TV FREE VIU 2023 Promotion

Version [13 January 2023]

    1. Promotion: Free Maxis TV Viu monthly subscription worth RM9.99.
    2. You: Person(s) participating in this Promotion.
    3. Promotion and Redemption Period: 13th January 2023 to 31st March 2023 (both dates inclusive) *while stocks last.
    4. This Promotion is subject to the General Terms & Conditions (“GTC”) (accessible at https://www.maxis.com.my/en/terms-conditions/personal/general/maxis-consumer/), the Service Specific Terms & Conditions – Maxis TV (“Maxis TV SSTC”) (accessible at https://www.maxis.com.my/en/terms-conditions/products-services/entertainment/maxis-tv/),  this Service Specific Terms & Conditions (“SSTC”), Summary Terms and Conditions (“STC”), Maxis Fair Usage Policy (“FUP”) (accessible at www.maxis.com.my/FUP) and any other applicable terms and conditions, all available at www.maxis.com.my/terms-conditions/personal.
    5. Capitalised terms herein have the same meaning as defined in the GTC.
    6. Any conflict or inconsistency between this SSTC, the Maxis TV SSTC, the GTC and the STC, shall be construed in the following order of precedence: (a) SSTC; (b) Maxis TV SSTC; (c) GTC; and (d) STC.
    7. We reserve the rights without liability, to revise this SSTC, the GTC, the promotion and our pricing at our sole discretion. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You agree and accept that you are responsible for regularly reviewing information on this Promotion and the Service(s) at https://www.maxis.com.my/terms-conditions/personal/, including changes to the Agreement. Your continued use of the Service(s) and/or Promotion (after the Effective Date of any revision/change to the terms and conditions of the Agreement, Services and/or Promotion) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you shall terminate the Promotion and/or use of the Services by giving us written notice within twenty-eight (28) days from the Effective Date failing which you are deemed to have accepted the changes.
    1. You are only eligible to participate in the Promotion if you are an existing or new customer of the following during the Promotion and Redemption Period:
      1. Hotlink Prepaid
      2. Hotlink Postpaid.
      3. Maxis Mobile Consumer and Business individuals.
    2. In addition to clause 8 above, you are eligible to participate in the Promotion if you are a new or existing subscriber to Maxis TV Viu application with monthly subscription of RM9.99.
    3. You are ineligible for this Promotion if you have any outstanding payments with us.
    4. Notwithstanding the above, Maxis reserves the right to change the eligibility criteria for this promotion from time to time.
    1. During the Promotion and Redemption Period, there will be limited units of free passes in respect of the Promotion (“Free Pass”) available for redemption, subject to Maxis’ discretion to allocate the number of Free Passes available daily.
    2. To redeem the Free Pass, you will need to launch Hotlink or Maxis App, click on the “Viu” banner in ‘What’s Hot’ section and follow the steps accordingly.
    3. The redemption of the Free Pass is on a first come first serve basis, subject to daily allocation of Free Passes for that day.
    4. The Promotion will be recurring for FREE until 31st March 2023 *while stocks last.
    5. You will be notified of applicable charges on your subscription to Maxis TV Viu via SMS to your registered number within seventy-two (72) hours prior to your next renewal subscription to Maxis TV Viu.
    6. You may also check your next renewal date and price at https://tv.maxis.com.my/ >My Account>Manage Subscription>Subscriptions.
    7. You may terminate your subscription to Maxis TV Viu following the applicable terms and conditions.
    8. The Free Pass is NOT: (a) exchangeable with cash, credit or any form of monetary value; and (b) transferable to anyone, including other Maxis / Hotlink subscribers once it has been successfully redeemed.
    1. This Promotion is not valid with other ongoing promotion and not exchangeable for cash or credit-in-kind. The Free Pass cannot be stacked, combined and/or accumulated unless stated otherwise.
    2. Maxis is not responsible for any content streamed, broadcasted and/or published in Viu and/or any activity carried out thereon.