For High Rise Buildings
I live in a high-rise building. Can I subscribe to the new plans as well ?
Yes, you can subscribe to the new plans, but the broadband speeds available to you will depend on the building’s infrastructure.
What should I expect to see in my bill if I change my current plan to a new plan ?
The subscription fees for both your current and upgraded plans will be prorated. Your bill will also include other applicable charges, such as for calls (if any).
The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.
Need help?
Find answers from our FAQ or contact Maxis Customer Service via these channels.
Chat with Us
WhatsApp us for assistance.
Call Us
We're only a phone call away.
@MaxisListens
Send us a tweet and we'll get back to you.
Find a store
Walk into a Maxis Store near you for help.