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Troubleshooting Your Router

I notice the lights on my router are off, what do I do?

  1. First you may check on the power adaptor for the router and make sure it is properly connected;
  2. Test if your 3 pin power outlet is working;

Here is a simple trouble shooting guide.

If the problem persist, please contact us.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.