Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click

here.

Stay Connected: Our stores and support channels remain open to keep you connected. More info, 

Stay Connected: Our stores and support channels remain open to keep you connected. More info, 

here.

Troubleshooting Your Router



I notice the lights on my router are off, what do I do?

  1. First you may check on the power adaptor for the router and make sure it is properly connected;
  2. Test if your 3 pin power outlet is working;

Here is a simple trouble shooting guide.

If the problem persist, please contact us.


Help

 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

Need help?

Find answers from our FAQ or contact Maxis Customer Service via these channels.

Chat with Us

WhatsApp us for assistance.

Call Us

We're only a phone call away.

@MaxisListens

Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.