Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Maxis Refund Request

Refund request is only available for balance above RM30.
Kindly refer to our General Terms and Conditions Clause 4.2 for further information.

Your details

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Type of identification
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*Maxis and Bank should have the same passport number to avoid rejection

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Refund method

Refund Method

Transfer to a 3rd party account or prepaid account is NOT allowed.

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By clicking "Submit", you acknowledge and agree:


  1. to the Maxis Group Privacy Notice and Terms & Conditions:
  2. that the Maxis account / bank account (into which the payment of the refund is to be made) which you have provided in this refund request belongs solely to you;
  3. that payment of any refund into a joint account, third party account and / or to a third party, is not allowed;
  4. that all details and information provided in this refund request are true and correct;
  5. that this refund request is made in compliance with all applicable laws;
  6. that to the fullest extent permitted by law, Maxis excludes any liability and is not liable for any loss or damage caused to you pursuant to the processing of this refund request by Maxis; and
  7. without prejudice to the Terms & Conditions, to indemnify and hold Maxis and its respective employees, directors, officers, suppliers, contractors and agents harmless from and against any and all claims, demands, actions, damages, loss, costs, charges, liabilities and expenses (including solicitor's fees and costs) of every nature directly and indirectly, arising out of or in connection with this refund request.

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