Step 1

Tap on 'Bills' icon in the tab below

Step 2

Select 'Direct Debit' or 'Pay Now'

Step 3

For 'Direct Debit' tap to enable and fill in card details

Step 4

For 'Pay Now' fill in payment details and select payment method

Step 1

Tap on 'Bills'

Step 2

Select 'Digital Spend Limit'

Step 3

Select your spend limit and click save to secure any changes

Step 1

Select 'Manage Home WiFi'

Step 2

Select 'WiFi Settings' to view service details and manage settings

Step 1

Select ‘Network’

Step 2

Select an issue to resolve under ‘Troubleshooting Guide’

Step 3

If problem persists, tap ‘Report Issue’ for further assistance

Step 4

To check case status, select ‘Cases’ under ‘Support’ option

Step 1

Tap on your account settings

Step 2

Select the country and choose the desired roaming pass to confirm your purchase