Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Here's a step-by-step guide for your Fibre Service Transfer Request

Fibre Transfer Request
  1. Check the availability of Maxis Home Fibre in your area at https://www.maxis.com.my/en/broadband/coverage/
  2. Walk-in to your nearest Maxis Centre or authorised retailer; or leave your details online for us to call you back at https://www.maxis.com.my/en/broadband/maxis-fibre/
  3. Subscribe to your preferred Maxis Home Fibre plan, and installation is expected to be completed within 14 working days
  4. Clear all outstanding bills with your existing service provider (including early termination fee or contract penalty, if any) within 10 days after your Maxis Home Fibre order is submitted

Note: To ensure your have uninterrupted internet service at home, do not terminate your existing service before Maxis Home Fibre installation is completed