Frequently Asked Questions
RM1 with a Postpaid Plan
You are welcome to upgrade your Principal line to a higher plan after you have signed up for a device contract, however you must serve the full contract or a penalty fee will be triggered.
Do note that your Principal device contract will continue if you decide to upgrade your plan, but a penalty fee will be applicable should you choose to downgrade or cancel your lines.
In order to enjoy this offer, just go to any Maxis Centre and participating Maxis Dealer to sign up for your new Maxis Postpaid plan from RM98/month.
If you do not already have a Maxis Principal Line, then you must also sign up for a new Maxis Principal Line. You may choose from any of our Maxis Postpaid plans, which start from as low as RM98/month.
You must have a Maxis Postpaid Principal line to be able to enjoy this offer.
Yes, if you sign up for this offer then your Principal Line will be contracted for 24 months.
For New customers: If you sign up for this offer and take a new Principal Line, you will be contracted for 24 months.
For un-contracted Existing customers: If you take this offer, then a 24 month contract will be applied to your Principal Line.
For Existing customers with Principal Line still within contract, you have the option to terminate your existing contract which early termination fee will apply or sign up a new Principal Line in order to take up this offer.
Need to get in touch with us?
Contact Maxis Customer Service