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Frequently Asked Questions

Spotify Premium

  • Spotify is streamlining their subscription options and ending all subscriptions via 3rd party (in this instance Maxis). Therefore, the Spotify Premium subscription by Maxis has ended in Oct 2019 and will not be renewed. You may continue charging this service to your Maxis bill by re-subscribing to the Spotify Premium service via www.spotify.com with your existing login details.

  • Not to worry, you will still be able to access to your current playlists when you re-subscribe to Spotify at spotify.com by using the same login credentials.

  • Go to spotify.com and log in or sign up for a Spotify account.

    1. Select ‘Get Premium’.

    2. Select ‘Pay by mobile’.

    3. Select Maxis as your payment partner, enter your details and continue with the payment.

    4. You will receive an SMS confirmation on your successful subscription.

  • RM14.90 was the offer price of Spotify Premium by Maxis which is no longer available.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels