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Service Specific Terms & Conditions (“SSTC”) - Maxis Home 4G WiFi Flash Deal Promotion


Version [28 July 2021]

General

  1. The Promotion: Sign up for a new Maxis Home 4G WiFi plan when you are being offered either (a) in your Maxis app; or (b) at the Maxis retail store; or (c) when you called Maxis at 123 (collectively as “Flash Deal”) to enjoy:
    1. Maxis Unlimited Postpaid & Home 4G WiFi; and/or
    2. additional benefit(s), as may be determined by Maxis from time to time.
    Flash Deal(s) is/are available for sign up for a limited time only. Terms and conditions apply.
  2. You: Person(s) signing up for a Flash Deal under this Promotion, who must be a selected existing Maxis Postpaid customer.
  3. Promotion Period: From 28 July 2021 until further notice from Maxis. 
  4. This Promotion and your use of the Service(s) is subject to:
    1. the General Terms & Conditions (“GTC”) available at https://www.maxis.com.my/en/terms-conditions/personal/general/maxis-consumer/;
    2. this Service Specific Terms & Conditions (“SSTC”);
    3. the Service Specific Terms & Conditions for Maxis Unlimited Postpaid and Home 4G WiFi (“Maxis Unlimited Postpaid & Home 4G WiFi SSTC”) available at https://www.maxis.com.my/en/terms-conditions/personal/family/maxis-unlimited-postpaid-and-home-4g-wifi/;
    4. Service Specific Terms & Conditions - Maxis Home 4G WiFi Device Contract available at https://www.maxis.com.my/en/terms-conditions/personal/broadband/maxis-home-4g-wifi-device-contract/; and
    5. the Maxis Fair Usage Policy and any other applicable terms and conditions, all available at www.maxis.com.my/terms-conditions/personal/.
  5. Capitalised terms herein have the same meaning as defined in the GTC.
  6. Any conflict or inconsistency between this SSTC, the Maxis Unlimited Postpaid & Home 4G WiFi SSTC, the GTC and Summary Terms and Conditions (“STC”), shall be construed in the following order of precedence: (a) this SSTC; (b) Maxis Unlimited Postpaid & Home 4G WiFi SSTC; (c) GTC; and (d) STC.
  7. We reserve the rights without liability, to revise this SSTC, the GTC, this Promotion and our pricing. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept you are responsible for regularly reviewing information on the Promotion in https://www.maxis.com.my/en/campaigns/home-4g-wifi-flash-deal/ and the plan(s) and Service(s) at www.maxis.com.my/terms-conditions/, including changes to the Agreement. Your continued use of the Service(s), and/or plan(s) (after the Effective Date of any revision/change to the terms and conditions of the Agreement, Services, and/or plan(s)) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the Plan(s) and/or the use of the Services by giving us notice within 28 days from the Effective Date failing which you are assumed to have accepted the changes.

Eligibility

  1. Selected existing Maxis Postpaid customer and the Maxis account must be registered under your name and is active during the Promotion. Selection of customers for each Flash Deals under this Promotion is at Maxis’ sole discretion.
  2. You are not eligible for this Promotion if you have any outstanding payments with us.
  3. This Promotion is not applicable to you if you are a commercial customer and/or bulk subscriber.
  4. Notwithstanding the above, Maxis reserves the right to change the eligibility criteria for this Promotion from time to time.

This Promotion

  1. Each Flash Deal is only available for sign up for a limited time only (“Flash Deal Period”) and to selected eligible customers.
  2. Each Flash Deal, upon a successful sign up, will entitle you to enjoy the Maxis Unlimited Postpaid & Home 4G WiFi plan (subject to Maxis Unlimited Postpaid & Home 4G WiFi SSTC). Additionally, it may come with other benefit(s), as may be determined by Maxis from time to time. The additional benefit(s) (if any) will be (a) reflected with the Flash Deal when it appeared in your Maxis app; or (b) informed by the Maxis’ sales agent to you accordingly.
  3. You can only sign up for Flash Deal under this Promotion during the Flash Deal Period:
    1. by using your Maxis app (when the Flash Deal appeared in your Maxis app); or
    2. at the Maxis retail store (when the Flash Deal is made available to you by Maxis’ sales agent); or
    3. during your call to Maxis at 123 (when the Flash Deal is made available to you by Maxis’ sales agent).

Charges

  1. The applicable Charges and rate table guide for the Service(s) and Maxis Unlimited Postpaid and/or Maxis Home 4G WiFi plan is as set out on our official website at https://www.maxis.com.my/family/maxis-unlimited-postpaid-home-4g-wifi/
  2. Charges and rates displayed do not include any applicable taxes.
  3. If the benefit(s) under the Flash Deal include a rebate of the monthly charges of the Maxis Home 4G WiFi plan, the applicable rebate and the Rebate Period (as defined in Clause 20 below) will be reflected in your Maxis monthly bill, during the Rebate Period.
  4. You are responsible for payment of all Charges associated with the Service(s) and Plan (if any).

Deposit and Advance Payment

  1. A deposit of RM500 is chargeable for non-Malaysians subscribing to the Maxis Home 4G WiFi plan.

Termination

  1. If the benefit(s) under the Flash Deal include a rebate of the monthly charges of the Maxis Home 4G WiFi plan, you MUST maintain both your Maxis Postpaid and Maxis Home 4G WiFi plans for the full duration of which the rebate will apply (“Rebate Period”). Any form of (a) termination of the Maxis Postpaid plan or Maxis Home 4G WiFi plan; or (b) account separation of the Maxis Home 4G WiFi and Maxis Postpaid plan during the Rebate Period; will result in the termination of the benefits under the Flash Deal.
  2. Upgrade or downgrade of the Maxis Postpaid plan under the Maxis Home 4G WiFi plan is allowed.
  3. Maxis shall have the right to immediately terminate any of the benefits under the Flash Deal if:
    1. you terminate either or both your Maxis Postpaid plan and/or Maxis Home 4G WiFi plan under this Flash Deal;
    2. if you transfer your Maxis Postpaid line or Maxis Home 4G WiFi line under the Flash Deal to another account holder; or
    3. after signing up to the Flash Deal, you fail to make any payment for any Service(s) due to Maxis within 30 days of the statement due date.
  4. Upon the occurrence of any of the events stated in Clause 22 above, all the benefit(s) under the Flash Deal, including the Maxis Unlimited Postpaid & Maxis Home 4G WiFi plan will automatically cease to be applicable to you. For the avoidance of doubt:
    1. if you have signed up for the Maxis Home 4G WiFi Device Contract Offer (“Device Contract Offer”), upon the termination of the Maxis Unlimited Postpaid plan or the Maxis Home 4G WiFi plan, the Device Contract Offer will be terminated as well as per the SSTC for Maxis Home 4G WiFi Device Contract (available at https://www.maxis.com.my/terms-conditions/personal/broadband/maxis-home-4g-wifi-device-contract/ and you may be liable for early termination charges, if applicable; and
    2. if only one of the Services under the Maxis Unlimited Postpaid & Maxis Home 4G WiFi plan is terminated, the other remaining Services will continue as normal but without the benefit(s) of the Maxis Unlimited Postpaid & Maxis Home 4G WiFi plan and the Flash Deal.

Additional Features & Requirements

  1. This Promotion is not exchangeable for cash.
  2. This Promotion is not transferable.
  3. This Promotion is not applicable to Maxis employees (permanent or contract).
  4. This Promotion is only applicable to one (1) customer per Maxis Home 4G WiFi plan.
  5. This Promotion is not applicable with any other Maxis Home 4G WiFi offers, campaigns or promotions.
  6. The Maxis Unlimited Postpaid & Maxis Home 4G WiFi plan will entitle you to enter into selected device contracts with us, which are subject to the respective device contract terms and conditions including device warranty (if any). The Maxis Unlimited Postpaid & Maxis Home 4G WiFi plan does not affect your existing device contracts with us (if any).