Maxis Increases Profit In Q1

Year-on-Year (yoy) - Q1 2017 vs Q1 2016:

  • Stable service revenue at RM2,129 million against RM2,122 million a year ago, supported by strong average revenue per user (ARPU)
  • Sustained postpaid and prepaid momentum in a very price-focused market
    1. Postpaid revenue at RM989 million against RM997 million a year ago, with a solid base of nearly 1.8 million MaxisONE customers with high monthly ARPU of RM121. Added 826k new MaxisONE subscriptions
    2. Prepaid revenue at RM1,005 million against RM1,008 million in Q1 last year with continued good traction on mobile Internet ARPU
  • Investments for future efficiencies and one-time adjustments impacted earnings before interest, tax, depreciation and amortisation (EBITDA). 
  • Normalised EBITDA was RM1,118 million as compared to RM1,156 million last year. Strong EBITDA margin (on service revenue) at 52.5%
  • Normalised profit after tax (PAT) grew 5.4% to RM510 million from RM484 million
  • Declared a first interim dividend of five sen per share


Stable financial performance despite price-focused competition:

  Q1 2016 (RM’m) Q1 2017 (RM’m) YoY (%)
Service revenue 2,122
Normalised EBITDA
Normalised PAT
Capex 159


Intensified efforts in giving unmatched customer experience:

  • Solid momentum in 4G LTE adoption across our customer base. We now have 5.2 million LTE devices on our network, up from 3.2 million a year ago
  • Average 4G LTE usage is now at 6.5GB per month, significantly higher than an average of 2.6GB per month a year ago
  • No. 1 4G LTE network, the widest in the country with 88% population coverage. Maxis continued to lead in delivering the best network:
    1. Maxis is the nation’s fastest wireless broadband provider based on the latest Malaysia Communications and Multimedia Commission (MCMC) wireless and wired broadband Quality of Service (QoS) assessment results for 2016. Average results obtained from measurements conducted across all regions nationwide concluded that Maxis offered the fastest download speeds compared to all other service providers
    2. Identified as the telco that consistently delivers smooth high-definition (HD) video streaming, according to latest YouTube’s Video Checkup tool
  • Invested RM162 million in Q1, guiding for RM1.2 billion for 2017
  • Launched Business FlexiDeals for SME and corporate customers to provide business owners the best of end-to-end business solutions with a unique offering of owning great devices for free.
  • Entered into the 4G smartphone market by launching Maxis own branded device called NeXT M1, a powerful 4G phone that offers an unmatched ownership experience and a ready to use plan


Comment by Morten Lundal, Chief Executive Officer, Maxis Berhad:

“It was a good and steady quarter for Maxis with positive underlying momentum. Data volume keeps growing and we are matching the demand with a high performing network experience. This is a very important year for us, where we will be going all out digital to create unmatched customer experiences.”

To view Maxis’ Q1 2017 financial results video release, please click here:




Natalia Navin, Chief Human Resource Officer, Maxis

Maxis launches three new scholarships in building future technology and innovation leaders

In its commitment to building tech-savvy and forward-thinking leaders, Maxis has launched three new scholarships to support the aspirations of bright and deserving young individuals. Candidates can apply for the Maxis Women in Tech Undergraduate 2020 Scholarship, Maxis Tech Undergraduate 2020 Scholarship and the Maxis Young Leaders Undergraduate 2020 Scholarship. Due to the overwhelming response received from applicants, the initial submission deadline of 31 August has now been extended to 14 September to allow more students to apply.

Maxis is Penang’s Trusted Technology Partner for Smart State ambitions

Maxis is Penang’s Trusted Technology Partner for Smart State ambitions

Maxis, the leading converged solutions company in Malaysia, has signed a Memorandum of Understanding (MoU) with the Penang State Government to be the State’s trusted technology partner. The MoU, which was signed today by both parties, was witnessed by Yang Amat Berhormat Tuan Chow Kon Yeow, the Chief Minister of Penang.


Telecommunications Operators Committed to JENDELA to Deliver Seamless Digital Connectivity for all Malaysians

Telecommunications operators Celcom Axiata Berhad, Digi Telecommunications Sdn Bhd, Maxis Berhad, U Mobile Sdn Bhd, Telekom Malaysia Berhad and TIME dotCom Berhad (collectively ‘the Industry’), are fully committed to partner with the Government and make connectivity a basic utility to fast-track Malaysia’s transition into a high-income digital society. The Jalinan Digital Negara (JENDELA) action plan announced recently by the Prime Minister of Malaysia, YAB Tan Sri Muhyiddin bin Yassin, will be the platform to achieve these aspirations by accelerating the country's digital connectivity through widespread deployment of mobile, fibre and fixed wireless access, and paving the way to 5G, under the 12th Malaysia Plan (2021–2025).