Strong 2015 For Maxis

schedule 04 Feb 2016
  • Maxis delivers strong performance across the board in 2015
  • Customers attracted to leading data network experience and worry-free usage
  • No. 1 in 4G LTE, coverage at 71% of population, widest in the country
  • Steady Q4 in price-focused, competitive environment


Year-on-year (yoy):

  • Service revenue grew 3.8% to RM8,539 million from RM8,229 million a year ago, driven by solid prepaid and improved core postpaid performance
  • Solid prepaid revenue growth; up 6.2% yoy to RM4,184 million from RM3,940 million on the back of rising data usage and bigger share in the migrant segment
  • Core postpaid revenue grew 2.7% to RM3,657 million from RM3,560 million - strong adoption of MaxisONE plan continued with 623k customers on board, resulting in stable ARPU and making postpaid revenue relatively insensitive to the decline in voice and SMS
  • Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) grew 4.1% to RM4,425 million from RM4,251 million, excluding unrealised foreign exchange (forex) impact
  • Profit After Tax (PAT) grew to RM1,960 million from RM1,943 million, after adjusting for accelerated depreciation due to network modernisation as well as unrealised forex losses and reversal of contract obligation
  • Declared a fourth interim dividend of five sen per share, bringing full year pay-out to 20 sen per share


Q4 2015 against Q4 2014:

  • Service revenue grew 3.2% to RM2,160 million from RM2,094 million despite price-focused competition
  • Solid EBITDA excluding unrealised forex impact, at RM1,121 million against RM1,034 million
  • PAT grew 7.2% to RM477 million as compared to RM445 million


Strong Numbers Across the Board:

  Q4 2015 (RM’m) Q4 2014 (RM’m) QoQ (%) FY 2015 (RM’m) FY 2014 (RM’m) YoY (%)
Service Revenue 2,160
EBITDA Margin on Service Revenue


No. 1 in 4G LTE, coverage at 71% of population, widest in the country:

  • In 2015, accelerated investment in network and IT infrastructures, spending a total of RM1.3 billion
  • 4G LTE users are consuming even more data, with average data consumption crossing
    2.5GB per month
  • Intensified efforts in giving unmatched customer experience:
  • Introduced Zerolution, an industry first and a breakthrough smartphone ownership programme that allows MaxisONE plan customers to own a brand new phone every year without any upfront payment
  • Modernised retail stores across 170 locations nationwide
  • Increased product bundling - MaxisONE plan customers can subscribe to Maxis Fibre Internet at preferred rates, and Hotlink ReloadPlus bundles high-speed mobile Internet with each prepaid top-up


Comment by Morten Lundal, Chief Executive Officer, Maxis Berhad:

“2015 was a winning year for us. We grew both in revenues and profits, year on year, and won market shares. Our modernised network now covers nearly 90% of population while our 4G LTE network has more than doubled to 71% of population coverage, making us the leader with the fastest and widest in the country. All in all, our intense focus on unmatched customer experience and to provide the best network for data is rewarded with happier customers. We have the highest customer satisfaction we have ever seen in various channels and our customer complaint level is now at its lowest in a decade. These are indeed proud achievements for us. The first phase of our transformation of becoming a high performing mobile company is more or less done. Now we have a strong foundation to push ahead with the second phase of our transformation of becoming the preferred choice for digital experience seekers. I am truly positive to what lies ahead of us and the increased empowerment we could offer individuals, homes and organisations.”



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