Maxis would like to inform its Hotlink prepaid customers that it will be embarking on a system upgrading exercise in two phases, of which the first phase will commence on 22 April 2019.
Maxis Revamps Pay Per Use Data Rates For A Worry-Free Mobile Internet Experience
Postpaid users without a data plan will pay only a maximum of RM50/month for pay per use charges for up to 250MB. After 250MB quota is reached, continue surfing at basic internet at no charge
Introduces 250kB safety net for accidental usage
No more bill shock from pay per use data charges, no more unpleasant surprises
Let's face it. Nobody likes nasty surprises. And sometimes, those nasty surprises come in the form of pay-per-use data charges. Believing that all customers should feel free and uninhibited to surf the internet via their mobile phones, Maxis today announced revamped pay-per-use (PPU) data rates for postpaid users who are not on any mobile internet data plan. With this new offering, Maxis has the lowest PPU data rates in the industry, as users will never need to pay more than RM50 per month. Also, there is a safety net of 250kB for accidental data usage.
The RM50 per month of PPU charges allows customers to surf the internet for up to 250MB. Upon exceeding this quota, customers will still be able to continue surfing at basic speeds of 64kbps, at no extra charge.
"Based on our findings, more than 1 in 2 postpaid users are not on any data plan. This means that they are exposed to extremely high PPU charges of about 10 sen per 10kB. To put things in perspective, an average music track is about 5MB and will cost about RM50 to stream using PPU charges by other operators. With our new PPU rates, it costs just RM10 per 50MB of usage, which is 98% lower!" said Dushyan Vaithiyanathan, Maxis' Head of Consumer Business.
"The revamped rates are testament to our commitment to enabling all our customers to truly feel free when using their phones, especially when surfing the internet - no more internet bill shocks, no more unpleasant surprises. It's part of our ambition towards providing an Unmatched Customer Experience. As mobile internet becomes an increasingly ubiquitous part of our lives, we want our customers to break free from their inhibitions," he continued.
This revamp comes hot on the heels of the recently launched postpaid plan, the MaxisONETM plan, which is to date the only internet plan that offers limitless talk and text, an 'Always On' internet experience, and worry-free roaming. To find out more about these revamped PPU charges, please visit www.maxis.com.my
Following its immensely successful Fibrenation campaign in August last year, Maxis continues to elevate its fibre broadband experience with three new superfast Internet speeds – 300Mbps, 500Mbps and 800Mbps – available for both consumer and businesses from today, on top of the existing 30Mbps and 100Mbps plans.
Maxis Berhad (Maxis) delivered a steady performance for Q1 2019, bouncing back from the impact of one-off costs in Q4 associated with its growth strategy.