maxis

Stolen Device


What happens if my device is stolen?

With Safe Device

  • Proceed to claim by providing a police report. The Claims Hotline is 1800 88 6888 (Mon - Fri, 9am - 6.30pm).

Without Safe Device (Zerotution360 subscription after 29 Oct 2019 and no subscription of Safe Device separately)

  • In case your device is stolen, you wish to terminate Zerolution360 to get a new phone, you will be charged for device non-return fee and device remaining balance fee.

 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

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