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Contract Obligations for 2 Phones at One Price Bundle

What happens if I continue the contract for my share line but terminate the contract for my principle line?

Your principal line is contracted, so should you wish to terminate your principal line and its contract you will be subjected to penalty. Your share line has to be terminated or changed to a principal rate plan.

In case you terminate your share line, you will be subject to a RM48 x 24 months reducing penalty. Payment of the early termination charge is payable by you in addition to all monies owed to us up to the time of early termination.

What happens if I decide not to continue my share line contract after I take the Zerolution offer?

Should you choose not to serve the full contract period for your Maxis Postpaid Share line,then a decreasing penalty fee of RM48 x 24 months will be applicable.

Can I change the rate plans for my principal or share line after I have signed up with a device contract?

You are welcome to upgrade your principal line to a higher plan after you have signed up for a device contract, however you must serve the full contract for your share line or a penalty fee will be applied.

Do note that your principal Zerolution contract will continue if you decided to upgrade your plan, but a penalty fee will be applicable should you choose to change to a lower rate plan or terminate your lines.

Can I change my share line’s rate plan to any available principal rate plan within the contract period? 

Yes, you are welcome to upgrade your share line to any Maxis Postpaid plan during the contract period. Once you have converted it to a principal line, you will not be able to change it back to a Maxis Postpaid Share supplementary line within the contract period without triggering the penalty.

Can I transfer my share line to different owner when the line is contracted?

Your contract has to be terminated before you transfer the line ownership to another person. Termination of contract during the contract period will trigger the RM48 x 24months reducing penalty fee.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


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