Frequently Asked Questions
Update or Check NRIC Registered with Maxis/ Hotlink
To check whether your NRIC is correctly registered to your mobile number, send CHECK to 21555; e.g. type CHECK 500909140009 and send to 21555.
You will be notified on whether the NRIC you entered matches your registered NRIC.
You may walk-in personally to any Maxis Centre with your NRIC to update your registered personal details. Please visit personally with your valid NRIC.
You may walk-in to any Maxis Centre to transfer ownership of your mobile number. Both the current and new owner of the mobile number have to be present to perform the transfer of ownership.
Need to get in touch with us?
Find answers from our FAQ or contact Maxis Customer Service via these channels