Click here for stores with 100% vaccination status. See you soon!

Click here for stores with 100% vaccination status.

Safeguard yourself from phishing, learn more

Safeguard yourself from phishing, learn more

here.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

Frequently Asked Questions

Update or Check NRIC Registered with Maxis/ Hotlink

  • To check whether your NRIC is correctly registered to your mobile number, send CHECK to 21555; e.g. type CHECK 500909140009 and send to 21555.

    You will be notified on whether the NRIC you entered matches your registered NRIC.

  • You may walk-in personally to any Maxis Centre with your NRIC to update your registered personal details. Please visit personally with your valid NRIC.

  • You may walk-in to any Maxis Centre to transfer ownership of your mobile number. Both the current and new owner of the mobile number have to be present to perform the transfer of ownership.

Want to claim Jaringan Prihatin subsidy through Maxis or Hotlink?

Claim your Jaringan Prihatin subsidy today

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels