Frequently Asked Questions

FAQ: Accessories Year-End Sale: Outright Purchases at Maxis Online Store

  • The Accessories Year-End Sale: Outright Purchases Campaign is a promotional event available exclusively on the Maxis Online Store where eligible customers will receive Touch ’n Go credit worth RM350, uponpurchase of eligible products of brand Harman Kardon.

  • The campaign starts on 17 November until 31 December 2025, or while stocks last (whichever earlier).

  •  The campaign is open to all Malaysia residents with a valid shipping address within Malaysia.

  • These special offers are available with one-time payment only.
    Note: Maxis Zerolution instalment plans are not applicable for this campaign.

  • This campaign, we only offer doorstep delivery.

  • You are eligible to receive the Touch 'n Go credit with purchase of the following list of eligible accessories with one-time payment during the promotion period. The reload pin will be sent to you via email by 31 January 2026.

    Accessories Products with Touch ‘n Go promotion Touch ‘n Go e-Wallet credit (RM)
    Harman Kardon Aura Studio 4 350
    Harman Kardon SoundSticks 4 350

    How to Redeem:

    • Download the Touch 'n Go app
    • Register for Touch 'n Go e-Wallet
    • Reload the Touch 'n Go PIN into your e-Wallet account

    Support Channels:
    Email: cfmssupport@tngdigital.com.my
    Phone: +603 5022 3888 (Mon-Sun 7.00am – 10.00pm)
    Alternative: Submit a request to the Touch 'n Go eWallet Help Centre

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Contact Maxis Customer Service