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Frequently Asked Questions

Huawei Carnival 2021

  • Huawei Carnival 2021 “Together, Light up the Moments” campaign is organized by Huawei Technologies (Malaysia) Sdn. Bhd. The campaign duration is 21 June 2021 to 30 June 2021. 

  • Any purchase of the Huawei Mate 40 Pro or Huawei Nova 7 at Maxis centres, Maxis Exclusive Partners and Maxis Online Store during the campaign period (or while stocks last) will get the device bundled with a  premium free gift package. 

  • All free gifts are while stocks last only and are stated as below.

    Model Premium Free Gift Package

    Huawei Mate 40 Pro

    Huawei Nova 7

    (free gifts will be bundled with the device)

    Entertainment Gift Package 3    

    • Bluetooth Speaker (Black)
    • Phone Stand (Silver)
    • Retractable USB Carry Case
  • Customer with eligible purchase are to redeem Huawei Exclusive Rewards through Member Center Partner’s Rewards at

  • You may contact Huawei’s Customer Service at 1800 22 0086 (everyday, 9am – 9pm) for assistance.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Find answers from our FAQ or contact Maxis Customer Service via these channels