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Frequently Asked Questions

Home Devices

  • Maxis Biggest Sale offers the widest range of home devices ever, from as low as RM1/month between 4 November 2022 to 28 February 2023.

  • We are offering a new range of home devices including HP Laptop and Samsung Tab A7 on Maxis Home Fiber or Maxis Home 4G WiFi plan.  

  • The offer period is 4 November 2022 to 28 February 2023 or while stocks last.  

  • Yes, you can choose to sign up Home Zerolution on a 24-month and 36-month installment plan.

  • You may take up this offer at any Maxis Stores.

  • Any Maxis Fiber plan and Maxis Home 4G WiFi plan.

  • All existing and new Maxis Home Fibre and Maxis Home 4G WiFi customers are eligible for this offer; for new Maxis Home Fibre, Maxis Home Fibre must be installed prior to signing up of Home Zerolution contract.  

  • Yes. You are welcome to upgrade to any Maxis Home Fiber plan with higher speed and commitment. However, downgrading your fiber plan will be deemed as early termination of your contract.

  • Early termination of your Home Zerolution contract will require you to pay a device remaining balance charge.

    Device remaining balance is calculating based on [(Recommended Retail Price (RRP) ÷ 24/36 months) x remaining month(s) of Commitment Period] + Device non-return fee

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service