Maxis Internet Security

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• What is Maxis Internet Security?

  Maxis Internet Security offers solutions for your entire family from protecting your data privacy, to allowing parents to control and monitor their children behavior online. For more information, visit Maxis Internet Security website here.

• What are the available passes?

  Maxis Internet Security offers monthly passes as follows:

  • 30-day bundle of Kaspersky Safe Kids & Kaspersky Secure Online Connection at RM 10
  • 30-day access of Kaspersky Safe Kids at RM 3
  • 30-day access of Kaspersky Secure Online Connection at RM 9

• What are the major benefits of subscribing to Maxis Internet Security?

  You can enjoy online protection solutions for the entire family with Maxis Postpaid billing.
  

• Who is eligible to purchase Maxis Internet Security pass?

  • All Maxis Postpaid customers with option to charge to:
    • Maxis postpaid customer: Maxis bill 
    • Hotlink postpaid customers: Hotlink Postpaid bill
      
  • Hotlink Prepaid customers with sufficient prepaid credit to charge
    
    

• How do I subscribe to the passes?

  You can purchase the monthly passes on Maxis app or Maxis website here.

  Alternatively, you can manage your subscription here.

• I’m a Hotlink prepaid user and I have subscribed to Kaspersky Secure Connection Monthly Pass. My monthly subscription failed to renew due to insufficient Hotlink credit. Can it be renewed after I reactivate my line?

  Please ensure you have sufficient balance, and you will have to re-subscribe the monthly renewal pass again here.
  

• Can I subscribe to Kaspersky Secure Online Connection pass or Kaspersky Safe Kids pass and use it for my laptop and tablet?

  Yes, all the available passes offered are compatible to be used on devices connected to the WiFi if you are an existing Maxis Postpaid customer.

• Will I be notified on my subscription charges?

  Yes, you will receive monthly SMS reminders for monthly passes.

• How many passes can I subscribe based on 1 mobile number?

  You can subscribe to only 1 pass based on 1 mobile number.

• What is the validity of the pass?

  The pass validity varies according to the pass. You may check your subscription status here.

• Can I change my subscription plan from Kaspersky Safe Kids monthly pass to Kaspersky Secure Connection monthly pass or vice versa?

  Yes, you are allowed to change your subscription plan once your current pass has expired. You can manage your subscriptions here.

• How does Kaspersky Safe Kids work?

  You may refer to the product descriptions here.

• How does Kaspersky VPN Secure Connection work?

  You may refer to the product descriptions here.