Frequently Asked Questions
Top Up
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You can quickly top up a Hotlink prepaid number directly from your Maxis postpaid line. Just dial *100#, select 'My Account', then choose 'Top Up'. You'll get an SMS to confirm the transaction. Please note, there's a charge of RM0.50 for each successful top-up transaction.
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To use this convenient service, your Maxis postpaid account needs to meet a few simple requirements:
- Your postpaid account must be active and current (not barred or suspended).
- Your postpaid account must have been registered for more than 6 months.
- The total top-up amount per month is capped at RM500 per postpaid account.
- The top-up amount must be within your postpaid account's available credit limit.
Need to get in touch with us?
Contact Maxis Customer Service