Alert: Discontinuation of Cheque Payments for Consumer.

Alert: Discontinuation of Cheque Payments.

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Frequently Asked Questions

Top Up

  • You can quickly top up a Hotlink prepaid number directly from your Maxis postpaid line. Just dial *100#, select 'My Account', then choose 'Top Up'. You'll get an SMS to confirm the transaction. Please note, there's a charge of RM0.50 for each successful top-up transaction.

  • To use this convenient service, your Maxis postpaid account needs to meet a few simple requirements:

    • Your postpaid account must be active and current (not barred or suspended).
    • Your postpaid account must have been registered for more than 6 months.
    • The total top-up amount per month is capped at RM500 per postpaid account.
    • The top-up amount must be within your postpaid account's available credit limit.

Looking for the right Postpaid plan?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service