maxis

Service Specific Terms & Conditions (“SSTC”) – Maxis Postpaid 18 Watch

 

Version [13 December 2019]

General

  1. The Plan(s): Maxis Postpaid 18 Watch.
  2. You: Person(s) signing up for the Maxis Postpaid 18 Watch (“the Service”).
  3. The use of the Plan(s) and Service(s) is subject to the General Terms & Conditions (“GTC” ), Service Specific Terms & Conditions ( “SSTC” ), Maxis Fair Usage Policy and any other applicable terms and conditions, all at www.maxis.com.my/terms-conditions/personal.
  4. Capitalised terms herein have the same meaning as defined in the GTC.
  5. Any conflict or inconsistency between this SSTC, the GTC and Summary Terms and Conditions (“STC”), shall be construed in the following order of precedence: (a) SSTC; (b) GTC; and (c) STC.
  6. We reserve the rights without liability, to revise this SSTC, Plan(s) and our pricing. Where reasonably practicable, we will give you reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept you are responsible for regularly reviewing information on the Plan(s) and Service(s) at https://www.maxis.com.my/terms-conditions/personal/, including changes to the Agreement. Your continued use of the Service(s) and/or Plan(s) (after the Effective Date of any revision/change to the terms and conditions of Services and/or Plan(s)) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the Plan(s) and/or the use of the Services by giving us notice within 28 days from the Effective Date failing which you are assumed to have accepted the changes.

  7. Eligibility

  8. You are ineligible for this Plan(s) if you owe us any payments.
  9. This Plan(s) is inapplicable to you if you are a commercial user and/or bulk subscriber.
  10. You must be an existing subscriber for MaxisONE Plan 98, 108, 128, 158, 188 subscriber to sign up for this plan.

  11. Charges

  12. Charges and fees of the Plan(s) are published on our official website at www.maxis.com.my, as updated by us from time to time. Charges published are exclusive of all applicable taxes.

  13. Billing

  14. Non-payment for any one of the Service package may result in suspension or barring of any or all the Services until the outstanding amount is paid.


    Things We May Do To The Service(s)

  15. We reserve the rights at any time, without being liable to you or any third party, to interrupt, bar, suspend, restrict the Service(s) for such time as we see fit or terminate, discontinue or disconnect the Service(s) if your usage:
    1. shows excessive usage or placing unusual burdens on our Network;
    2. is for unlawful activities or for suspected fraudulent activities;
    3. is not in accordance with the Maxis Fair Usage Policy at www.maxis.com.my/FUP; or
    4. is for commercial/non-personal purposes.
       
  16. Mobile Internet Package allocation

  17. For data allocated with the Plan(s), you acknowledge and accept:
    1. You will experience data browsing at reduced speeds and with no excess charges if any usage of data exceeds the allocated mobile internet;
    2. The mobile internet package allocated within the Plan(s) is exclusively for domestic usage only.
       
  18. Roaming

  19. Roaming services are not available with this Plan.

  20. Additional Features & Requirements

  21. You will only be able to enjoy the benefits of the Services after the activation of your subscribed MaxisONE Plan 98, 108, 128, 158, 188 or MaxisONE Share. For clarity:
    1. if for any reason, your subscribed MaxisONE plan 98,108,128,158,188 and/or MaxisONE Share fails to be activated, you are deemed not to have been registered for the Plan(s); and
  22. Upon registration for the Plan, your MaxisONE plan 98, 108, 128, 158, 188 mobile or MaxisONE Share line must be active if you want to enjoy the benefits of the Services.

  23. Termination

  24. Subject to our GTC, a principal line holder may at any time terminate the Plan(s) as follows:
    1. by calling our customer care line at 1-800-82-1123 or dial 123 from your mobile;
    2. by walking into our Maxis Centres listed on www.maxis.com.my; or;
    3. by writing in to customercare@maxis.com.my
  25. Your Plan will be terminated if you make any changes to your plan other than an upgrade.
  26. We reserves our right to terminate this Plan(s) if you relocated and have been relocated to an area outside of our Service(s) coverage area.
  27. Upon termination of your Plan(s), all benefits under the Plan(s) will automatically cease to be applicable.
  28. For any planned interruption of Service(s), adequate notice will be provided via a valid mobile number and/or any other mode of communication as we may deem appropriate.