My Maxis Online Account (MOA)

About Maxis Online Account

What is Maxis Online Account (MOA)?

MOA, formerly known as MyMaxis Online Customer Service, is an self-help portal for Maxis Postpaid customers.

What are the transactions that I can do at Maxis Online Account (MOA)?

Types of Transaction For PRINCIPLE line 

  • Update Profile
  • Manage Bills
  • Manage Payment
  • Manage Account
  • Get Services ( VAS for Mobile & Fixed)
  • Add New Mobile Lines
  • Account Assistance

Types of Transaction For SUPPLEMENTARY line  for  her/his own line ONLY 

  • View Bill/Unbilled amount
  • PUK
  • Delete ECP ( External Content Provider) service


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


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