Everything About Maxis CashBack

Payout Request for Maxis Bill

How do I request for a payout to Maxis to pay my bill?

To cash out, you must have a minimum of RM10.00 “Redeemable” Cash back in your Maxis ShopBack account. Any “Bonus” Cash back will not count toward the RM10.00 cash out requirement.

Follow these steps to request for a payout:

  • Indicate your preferred Maxis mobile number
  • Click on “Update Information” to save the information
  • Scroll up and click “Cash back Details”
  • Go to the “Redeemable” section. If the “Redeemable” amount is more than RM10.00, you can request to cash out by clicking “Request payout”.
  • Your Cash back will be processed and deposited into your selected Maxis account within 7-14 working days and it will be reflected in your next bill. There will be no service charges. An SMS will be sent once payment is updated successfully.

Note that Cash back is only valid for 1 year after turning “Redeemable” and must be cashed out within that period.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


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