Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Frequently Asked Questions

Pay Per Use Internet

  • Mobile internet Pay-Per-Use is charged based on RM10/50MB; we have limited that number of blocks per billing cycle to 10 blocks. Once you have used up to 10 blocks or RM100, your will browse at a reduced speed without further charges.

  • Yes. You can continue browsing for FREE at a reduced speed.

  • Yes. You will be charged RM10 for every 50MB block. Unutilized quota from the block is non-refundable.

  • Yes. You will receive SMS notifications when:

    1. You start browsing based on Pay-Per-Use; and
    2. You have reached 60% usage for each of your 50MB block; and
    3. You have reached 100% usage of 10th 50MB block.

    Also at any time, you may check MyMaxis App for your exact Pay-Per-Use usage.

  • There is no option to turn off the SMS notifications. This is a default feature to notify that you are using internet on Pay-Per-Use.

  • The quota of 500MB will be refreshed in your next bill cycle date (if you continue to browse mobile internet based on Pay-Per-Use.)

  • For greater value, subcribe to any current Maxis Postpaid plans; to change your plan, just give us a call.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service