Mobile & Home Fibre
 

About MaxisONE Home 4G Backup Service

 

What can I do with the MaxisONE Home 4G Backup SIM Card and dongle?

MaxisONE Prime comes with a 4G Backup that will automatically turn on whenever your Home Fibre is interrupted. Just connect your Maxis Equipment (MaxisONE Home 4G Backup SIM card and dongle) to the Residential Gateway Modem (RGW) to enable the backup feature.  


Why my MaxisONE Home 4G Backup SIM showing no service?

MaxisONE Home 4G Backup SIM card can only be used when connected to RWG. Service will be barred or terminated if there are usages from non-Maxis Equipment.  


How can I reactivate my MaxisOne Home 4G Backup SIM card?

Just connect your Maxis Equipment to the RGW. The MaxisONE Home 4G Backup SIM card service will be resumed automatically.


I have lost my SIM card, how can I get SIM replacement?

Please walk into any Maxis Store to replace your SIM card.


 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

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