Samsung Galaxy Note10/ Note10+ Pre-Order

 

About Samsung Galaxy Note10/ Note10+ Pre-Order


What is the duration of this pre-order? 

Interested individual customers of Maxis may pre-order Samsung Galaxy Note10/ Note10+ at Maxis Online Store from 5pm, 8 Aug to 5pm, 13 Aug or while stocks last. 
 

When will I receive the phone? 

Successful pre-order customers will be one of the first to receive the phone from 23 Aug onwards. You may select from the following shipping options in your pre-order. 

  • Self-collection at Maxis Stores
  • Doorstep deliver
     

What are the available offers for Samsung Note10/ Note10+ during pre-order?

You may choose from the following offers:-

  • Normal device contract offer and pay up front for their device,
  • Installment plans with either Zerolution or Zerolution360.
     

Who is eligible to pre-order Samsung Note10/ Note10+? 

All individual customers with an active Maxis line and without outstanding and existing device contracts at the time of pre-order are eligible to take part in this pre-order. 
 

Why do I need to sign contract to enjoy any one of device offers?

Yes, all of our device offers with MaxisONE plans include a device contract. 


Is Samsung Galaxy Note10/ Note10+ offered with MaxisONE Share? Can I pre-order it with my line on MaxisONE Share?

Samsung Galaxy Note10/ Note10+ is not offered with MaxisONE Share for pre-order. If you wish to own the device with MaxisONE Share, you may get it from 23 Aug 2019 onwards at our retail stores.
 

I’m serving a contract with my current service provider. Can I still submit pre-order request using my existing number if I plan to port in to Maxis?

The pre-order is only open for existing Maxis customers. If you are planning to port-in to Maxis, we would suggest you to complete port in transaction before your pre-order to ensure your pre-order goes smoothly.
 

I’m currently a Zerolution customer with Annual Upgrade and I’m eligible to upgrade my device now. Can I submit my request during pre-order?

Yes, you are able to submit your request during pre-order if you have already served the minimum period required before upgrade.
 

I’m currently a Zerolution customer with Annual Upgrade and I’m eligible to upgrade my device now. Can I upgrade to Zerolution360 during pre-order?

Your Zerolution upgrade entitles you to upgrade with Zerolution only. 
 

I’m currently a Zerolution360 customer and I’m eligible to upgrade my device now. Can I submit my request during pre-order?

Yes, you are able to submit your request during pre-order if you have already served the minimum period required before upgrade.
 

I’m currently a Zerolution360 customer and I’m eligible to upgrade my device now. Can I upgrade to Zerolution or Normal Device Contract during pre-order?

Your Zerolution360 entitles you to upgrade with Zerolution360 only.  
 

I’m currently a MaxisONE Prime customer with active Home Device Contract. Am I eligible to submit pre-order?

This pre-order is only open for existing non-contracted customers and existing Zerolution/Zerolution360 who are eligible to upgrade their contract.
 

I’m currently a MaxisONE Prime customer without any active Contract. However, I’m not able to submit my pre-order, how to submit my pre-order since I’m currently not contracted?

MaxisONE Prime customer who wishes to pre-order, just need to give us a call at 123 and our team will assist you with your pre–order. 


 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

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