Payment Status

How do I check payment status?

Once the payment is successful, you will receive confirmation SMS and email.

I didn’t get any email/ SMS confirmation, how do I know if my payment is successful?

Please call us for assistance. 


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


Live chat

Log on to live chat for instant assistance.

Call Us

We're only a phone call away.


Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.