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Our updated General Terms & Conditions of Services is effective from 20 December 2020. Refer to

Our updated GTC, effective from 20 December 2020, Refer


Appendix – MaxisONE/Maxis FamilyRoam World Terms and Conditions


Version [22 May 2018]

1. 1.     As per Clauses 13 and 18 of the MaxisONE World SSTC:

MaxisONE World/Maxis FamilyRoam

Max capped of RM38/day

Until 11:59pm  (time of capital city)






Country (Network Operator)          

Singapore (Singtel, Starhub)

Thailand (AIS 3G, True 3G+)

Philippines (Globe PH)

Indonesia (Telkomsel)

Cambodia (Cellcard)

Brunei (DST)

Myanmar (MPT)

Laos (LaoTelecom/LAO GSM)

Vietnam (VN Mobifone/ Viettel)

China (China Mobile / China Unicom)

Hong Kong (HKCSL / HKT)

Macau (CTM)

Taiwan (TW Mobile/ Chunghwa) 

Data, Voice and SMS bundle
Mobile Internet Allocation
Additional Mobile Internet Options(One-time/non-recurring pass) One Time data passes via UMB (*100#) or (*136*9#)                                 

Minute Allocation

(call to Home, local and 3rd country)


SMS Allocation

(text to Home, local and 3rd country)


Video Calls

(video call to Home, local and 3rd country)

Other Charges
MMS (to Home, local and 3rd country)



Charges published are exclusive of all applicable taxes including GST. PPU charges apply if the data, calls or SMS is used when logon on to network operators which is not under coverage. Excludes premium numbers and satellite calls.