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Guide to Check Router and Modem Connection


How do I check the connection between my router and modem?

Watch this video to learn how to check the connection between your router and modem.


Here is the step by step guide on how to check on the setup and connection between your Maxis router and modem:

Step 1: Secure all physical cables which include the power cable, LAN cable and Fibre Optic cable.
Step 2: Secure the LAN cable from the modem that connected to the WAN port of the router.
Step 3: Secure the cable from the dect phone connected to the phone port 1.
Step 4: Observe the status of the power, LOS and PON light indicators on your modem.
Step 5: Observe the status of the Power, Internet and Wi-Fi light indicators on your router.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.