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Frequently Asked Questions

DECT Phone

  • DECT (digital enchanced cordless technology) Phone

  • The warranty period for DECT phone is 12 months.

  • The free DECT phone is bundled to selected plans for NEW sign up only.

  • The VOIP is enabled and activated, you just need to get any DECT phone and plug in to use. Alternatively, you can purchase one from our Maxpert when they visit your home for installation.

  • During the 12 months warranty period, we replace faulty DECT phone supplied by Maxis.

  • The VOIP is enabled and activated, you just need to get any DECT phone and plug in to use.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Contact Maxis Customer Service