Where can I sign up for Zerolution?
You can walk-in to any Maxis stores to sign up for Zerolution.
What is the difference between Zerolution and a normal contract?
Zerolution allows the device to be paid for in monthly installments while device payment is collected upfront for normal contracts. Please refer to the Terms and Conditions for more details.
Why Maxis does not offer Zerolution Annual Upgrade anymore?
Annual upgrades are offered on a promotional basis. This offer is currently not available.
If I am a Zerolution customer who is currently enrolled in the annual upgrade, can I still proceed to upgrade my device after 1 year now?
Yes, you are allowed to upgrade upon reaching your upgrade anniversary. When you do, your new Zerolution contract will begin but with no annual upgrade offer. Hence you will not be able to upgrade after 12 months of the new Zerolution contract.
Since Zerolution Annual Upgrade is no longer available, is there any other available program where I can continue to change my phone after 1 year?
Currently, there isn’t any program under Maxis that offers annual upgrade.
Can I sign up for SafeDevice for my device without the Annual Upgrade?
Yes, SafeDevice is available for customers who takes up a device under Zerolution and a normal contract.