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For list of planned network maintenance, click

For list of planned network maintenance, click


Frequently Asked Questions

MaxisONE Club

  • MaxisONE Club (MOC) is a reward and recognition program that offers exclusive privileges to our valued customers. There are two membership tiers – Elite and Select. The privileges will be based on the membership tier offered to any one Member.

  • Sign-up a Maxis Postpaid 128 and above and get instant upgrade to MaxisONE Club Select membership. Membership is activated within 5 working days from plan sign-up, with a SMS notification. 

  • We’ll directly communicate with eligible customers via SMS and/or email. For more information and latest updates on members’ privileges, visit our website at You can also download Maxis app, login and go to Account Information to view your membership status.

  • Membership renewal is dependent on the member meeting the MaxisONE Club stated criteria. Membership will cease when your Maxis account is suspended, disconnected, terminated or if the membership criteria is not met.

  • It is not. MaxisONE Club membership privileges are reserved for invited Maxis customers only.

Be a MaxisONE Club Member today.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service