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For list of planned network maintenance, click

For list of planned network maintenance, click

here.

Frequently Asked Questions

11.11 Sales

  • As part of 11.11 campaign, Maxis Online Store & Hotlink Online Store will be offering the first 500 customers the chance to get RM50 Vivo e-voucher. 

  • The Vivo e-Voucher can be used at https://shop.vivo.com/my.

  • The campaign will only be held on 9th November until 15th November 2021.

  • This campaign is applicable to all New & Existing customers that purchased any Vivo device during the campaign period.

  • No, this offer is only available exclusively on Maxis Online Store.

  • You can get the e-voucher by purchasing any Vivo devices in Maxis Online Store & Hotlink Online Store.

  • You will receive the RM50 Vivo e-voucher code via SMS by 23rd November 2021 once we confirmed the delivery and activation of the device. 

  • It will be valid until 31st Dec 2022.

  • Yes, you will need to spend a minimum of RM999 on https://shop.vivo.com/my to use the RM50 Vivo e-Voucher.

  • You may contact Vivo at https://www.vivo.com/my/support for any inquires. 

  • As part of 11.11 campaign, Maxis Online Store & Hotlink Online Store will be offering the first 5000 customers the chance to get RM11 TNG credit. 

  • The campaign will only be held on 9th November until 15th November 2021.

  • This campaign is applicable to all New & Existing customers without “Barred” status during the campaign period.

  • No, this offer is only available exclusively on Maxis/Hotlink Online Store.

  • You can get the credit by performing any transactions in Maxis Online Store & Hotlink Online Store without any min spend.

  • You will receive the RM11 TNG credit code via SMS on 23rd November 2021 & 2nd December 2021.  

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Contact Maxis Customer Service