Frequently Asked Questions

11.11 Sales

As part of 11.11 campaign, Maxis Online Store & Hotlink Online Store will be offering the first 500 customers the chance to get RM50 Vivo e-voucher.
The Vivo e-Voucher can be used at https://shop.vivo.com/my.
The campaign will only be held on 9^th November until 15^th November 2021.
This campaign is applicable to all New & Existing customers that purchased any Vivo device during the campaign period.
No, this offer is only available exclusively on Maxis Online Store.
You can get the e-voucher by purchasing any Vivo devices in Maxis Online Store & Hotlink Online Store.
You will receive the RM50 Vivo e-voucher code via SMS by 23^rd November 2021 once we confirmed the delivery and activation of the device.
It will be valid until 31^st Dec 2022.
Yes, you will need to spend a minimum of RM999 on https://shop.vivo.com/my to use the RM50 Vivo e-Voucher.
You may contact Vivo at https://www.vivo.com/my/support for any inquires.

As part of 11.11 campaign, Maxis Online Store & Hotlink Online Store will be offering the first 5000 customers the chance to get RM11 TNG credit.
The campaign will only be held on 9^th November until 15^th November 2021.
This campaign is applicable to all New & Existing customers without “Barred” status during the campaign period.
No, this offer is only available exclusively on Maxis/Hotlink Online Store.
You can get the credit by performing any transactions in Maxis Online Store & Hotlink Online Store without any min spend.
You will receive the RM11 TNG credit code via SMS on 23^rd November 2021 & 2^nd December 2021.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.