Frequently Asked Questions

Postpaid Share

  • Maxis Postpaid Share is a plan for supplementary line (a.k.a share line). Share line can draw data from your Principal line’s DataPool. You can sign up for Maxis Postpaid Share and place the SIM card into your secondary device or tablet.

    Each Maxis Postpaid Share also comes with unlimited calls and SMS. Hence, you can give the SIM card to your family members.

    For each Maxis Postpaid Share line, an additional 30GB (4G/5G) will go into your DataPool.

  • Your Maxis Postpaid Share lines will follow your Principal plan’s DataPool; If your Principal line is on our new Maxis Postpaid Plan (79, 109, 139 or 199), then your Maxis Postpaid Share lines will be able to enjoy 5G usage and share the principal DataPool.


    If you’re on our existing Maxis Postpaid Plan (68, 98, 128, 158 or 188), then your Maxis Postpaid Share will not be able to enjoy 5G.

    Should you wish to enjoy 5G internet, please upgrade your plan at our website:  
    [https://store.maxis.com.my/planlist] or check the Maxis App.

  • A registration deposit of RM150 for Maxis Postpaid Share is chargeable applicable to non-Malaysians. There is no registration fee or advance payment for Malaysians.

  • Maxis Postpaid Share is open to all postpaid consumers on Maxis Postpaid, including Corporate individual, SME individual & Public Sector individual. Applicable to port-ins, pre-to-post migration, new registrations and change of rate plan from existing postpaid & prepaid plans.

  • Yes, you may change your rate plan within the shareable Principal plans so long your line is not bounded by any contract and still within the limit of the number of share line allowed by the rate plan.

  • Please note the maximum limit of share lines when choosing a Maxis Postpaid Principal plan. If you have reached the maximum number of share lines, please upgrade or sign up for a new principal line on Maxis Postpaid to have more share lines.

    However, you can choose to change your rate plan to our Maxis Family Plan which have up to 8 mobile lines with unlimited data and Maxis Fibre with Home device bundled into the Plan. For more details, please visit:
    https://store.maxis.com.my/planlist#Family
    Or you can find our friendly staffs at: 
    https://www.maxis.com.my/en/maxis-store/

  • Yes, you are allowed to change your rate plan of your existing supplementary line to Maxis Postpaid Share if you are on an eligible Maxis Postpaid Plan.

  • The 5G access pass will be automatically deactivated when you upgrade to any of the new Maxis Postpaid plans and the subscription fee of 5G Access pass will be prorated and charged in your next bill.

  • Your, existing MISM service will not be able to be carried over to the new Maxis Postpaid plans. However, we have the new Maxis Connect Plans for Watch and Tablets. Contact us for more info

Looking for the right Postpaid Plan?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service