More about Discover Maxis WhatsApp Campaign

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• What is Discover Maxis WhatsApp?

  It's a campaign to encourage Maxis customers to discover and use the brand new Maxis WhatsApp at +60123451123, if Maxis customer interact or perform any transaction on Maxis WhatsApp during the campaign period, they stand a chance to win the following prizes.

  1. Quarterly prize of ONE (1) iPhone each for Mar, Jun, Sep, Dec 2023, a total of 4 iPhones will be given away to 4 lucky winners.
  2. Touch 'n Go eWallet Reload PIN of RM10 for every 20th customer who interact or perform any transaction during the campaign period or up to 1000 winners quarterly and a total of 4000 winners throughout the campaign period.

• What is the campaign period?

  The campaign is valid from 1 Jan to 31 Dec 2023.

• Who is eligible to participate for this campaign?

  The campaign is open to all subscribers of Maxis Mobile consumer, Hotlink Prepaid, Hotlink Postpaid and, Maxis Fibre, who are 18 years and above, with active and current account during campaign period until the selection and prize delivery is completed.

  This campaign is not open to Maxis Business subscriber and users.  

• How do I join the campaign & what are the conditions?

  To participate, you just need to WhatsApp Maxis at +60123451123 to interact or perform any transaction during the campaign period, example as below:

  • Check Your Billing and Contract Info
  • Pay Bill
  • Test My Home WiFi
  • Check My Case Status

• What are the prizes to be won?

  Interaction Prize of RM10 Touch 'n Go eWallet Reload PIN

  • Every 20th count of total qualifying entry within each Quarter Period from the Eligible Participant will stand a chance to win one (1) Interaction Prize.
  • Maxis will contact the shortlisted winner of the Interaction Prize according to the timetable set out in Clause 17 below and he/she is required to answer a question correctly to be confirmed as a Winner. If any of the shortlisted winner is not able to answer the question correctly, the next shortlisted winner in sequence will be contacted to answer the question.
  • Each Eligible Participant is only entitled to one (1) Interaction Prize per NRIC, notwithstanding that the Eligible Participant may have multiple MSISDN registered with Maxis.
  • Fulfillment of the Interaction Prize will be provided to the Winners via SMS.

  Quarterly Prize of one (1) iPhone

  • All entries from the Eligible Participants will stand a chance to win one (1) Quarterly Prize.
  • Each Eligible Participant is only entitled to one (1) Quarterly Prize per NRIC, notwithstanding that the Eligible Participant may have multiple MSISDN registered with Maxis.
  • Maxis will contact the shortlisted winner of the Quarterly Prize according to the timetable set out in Clause 17 below and he/she is required to answer a question correctly to be confirmed as a Winner. If any of the shortlisted winner is not able to answer the question correctly, the next shortlisted winner in sequence will be contacted to answer the question.
  • For clarity, Winner of the Quarterly Prize will not be subjected to any commitment period and will not be eligible for Maxis SafeDevice.

  Transaction Period	Date for winner selection	Winner Notification
  1st Oct - 31st Oct 2022	15th Nov 2022	By 30th Nov 2022
  1st Nov - 30th Nov 2022	15th Dec 2022	By 31st Dec 2022
  1st Dec - 31st Dec 2022	15th Jan 2023	By 31st Jan 2023

• How will winners be informed?

  Selected winners will be informed within 14 days from date of winner selection.

  • Touch 'n Go eWallet Reload PIN of RM10 winner will receive an SMS with eWallet reload PIN.
  • The quarterly prize winner of iPhone will be informed via call. The call is to confirm user as a winner and proceed with necessary details. The Prize may only be delivered to the Winner at Winner’s own risk upon verification of following details:
    1. User is required to answer a Maxis based question asked by Maxis representative.
    2. Verification of the Winner's Full name and Identity Card (NRIC) number/Passport; and
    3. Maxis number that participated in the Hotlink Rewards (Campaign Name) Campaign; and
    4. Full delivery address.