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It's business beyond your four walls

With Maxis mPOS, you can take your business straight to your customers. Simply insert or tap credit and debit cards for customers to pay securely, and receive funds into your account the next day – all with a small device that fits nicely in your pocket. Sign up for your very own mPOS from as low as RM22/mth with MaxisONE Business or ONEBusiness Flexi.

Benefits


Worry Free

Always-on, fully integrated secure payment terminal with a lower transaction fee.


Real-time Reporting

Get easy access to your daily sales report and history anytime, anywhere.


Efficient Checkout

Improve efficiency by checking out with contactless capability.


Simple

No upfront payment required, just deal with a single point of contact for your end-to-end application process.

How does it work?

Step 1

Press any button to start and select “Card Sale” to enter amount.

Step 2

Ask the customer to insert, swipe or tap their card.

Contactless
Tap on the card reader display.

Insert card
Insert the card at the bottom of the reader. (Chip first)

Swipe card
Swipe the card at the back of the reader. (Magstripe in front)

Step 3

When prompted ask the customer to enter their PIN or sign on the display and press ‘OK’ to process the payment.

Step 4

Sending an e-Receipt.
Send via SMS
Enter customer's mobile number.
Send via Email
Press the ‘Up’ or ‘Down’ buttons and enter customer's email address.

Get special rates for mPOS with MaxisONE Business or ONEBusiness Flexi

 
 
Any MaxisONE Business plan/
ONEBusiness Flexi
Any other Maxis plan With IoT SIM
Monthly
Commitment
Fee
 
RM22
 
 
RM42
 
 
RM62
 
Call & SMS As per base plan Nil Nil
Data As per base plan Nil 30MB
Inclusive
 
 
 
Unlimited data for mPOS transactions
mPOS card reader (Bluetooth enabled)
Unlimited mPOS transactions
mPOS card reader (Bluetooth enabled)
Contactless/Paywave features
mPOS standalone card reader
Access to merchant portal for
easy tracking of transactions
  • Each mPOS card reader comes with a 1-year warranty and replacements are available at RM500 per unit.
  • Subject to approval of the merchant card service by the processing bank.
  • Prices shown may be subject to service tax.

User Guide

Download the user guide to learn how to set up and use mPOS on your device and navigate around the merchant portal.

Download PDF

Let's talk business

Got an enquiry on any of our Business Solution? Contact our representatives at
1700-818-881 or leave your contact details with us and we'll call you.

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Frequently Asked Questions

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What is the difference between the Bluetooth mPOS and the standalone mPOS plans? Which is more suitable for my business?

If your business requires you to be mobile and always on-the-go, it is recommended that you take the standalone mPOS. This plan is RM62/month and comes with an “Always On” Maxis IoT SIM that provides you with constant connectivity and zero downtime.

What is the difference between RM22/month and RM42/month plans? Are the devices any different?

There is no difference. Both plans come with a Bluetooth mPOS that are “Paywave” enabled. The RM22/month plans are for customers who have signed up for our MaxisONE Business or ONEBusiness Flexi plan. However, if you do not intend to take up any MaxisONE Business or ONEBusiness Flexi plan, you may still subscribe to the mPOS package at RM42/month.

Are the devices capable of processing all Visa, MasterCard, AMEX, JCB, and CUP cards?

The mPOS device can accept Visa and MasterCard debit and credit cards.

What is "Unlimited data for mPOS transactions"?

If you perform mPOS transactions using a Maxis line stated in the rate plan, it will run at full speed and your data will NOT be throttled even if your data quota has been used up. This ensures that your mPOS transactions are seamless at all times.

What happens if a customer keys in the wrong email address or phone number for the e-receipt?

The system is not able to validate the authenticity of the email address or phone number. The system will only validate the format of the email address and the phone number. Therefore, the e-receipt will be sent to the email address or phone number entered into the system, whether it is correct or not.

Is there a function to resend the e-receipt?

Yes, there is a function for you to resend the e-receipt. Please go to Menu on the mobile app and select: Sales History > Select Transaction > Resend Receipt.

How many log-in sessions can one username support at a time?

The mobile application can only support one log-in session at a time.

Does mPOS support manual transaction (key-in) if there is technical problem i.e. faulty credit card and the customer insists on performing the transaction?

No, the mobile application does not support manual transactions.

What happens if the user loses the card reader?

The user should immediately report the loss to the authorised contact person in the Merchant’s organisation to disable the device via the Maxis mPOS Merchant Portal.

Can the Maxis Merchant Portal facilitate refund/undercharge/overcharge transactions?

No. Merchants will need to manually fill in a maintenance form for refund/ undercharge/overcharge transaction requests as per the current process.

How many log-in sessions can one username support at a time?

The merchant portal can only support one log-in session at a time.

Does mPOS support manual transaction (key-in) if there is technical problem i.e. faulty credit card and the customer insists on performing the transaction?

No, the merchant portal does not support manual transactions.

I signed up for my first mPOS with my current Maxis ONEBusiness line; will I be able to get the second mPOS for RM22/month?

No, it is limited to 1 mPOS device per MaxisONE Business line. The merchant can sign up for a second mPOS at the normal rate of RM42/month.

Can I apply for a lower MDR rate?

Appeals for a lower MDR rate can be made directly to Global Payments once you are an approved merchant. Global Payments will consider the appeal based on the actual transaction volume.

I am a merchant from the beauty industry, can I apply for mPOS?

The mPOS application is subject to the acquirer and Global Payments’ risk policies. Beauty merchants are classified under the “high risk” category and may require further documentation.

I have 2 outlets and want my funds to be deposited into 2 different bank accounts. Is this possible?

Yes. Please indicate corresponding bank accounts for each of the relevant Merchant IDs and Terminal IDs in your application.

What is the settlement cut off time?

The settlement cut-off time is 11pm, which is prior to the Cardlink (credit card host) batch run at 11.01pm in order for the sales payment to be credited to the merchant on the next business day.

What happens to the transactions done after the cut-off time?

The transactions will be settled the next day and will be paid on the following business day.

What is the duration of the sales history stored on the Maxis mPOS App?

Only transactions that are in the pre-settlement stage are stored in the sales history on the app.

When is a transaction voidable?

Any time before the settlement is complete.

Terms & Conditions

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