Converge voice and data network, reduce communication costs, and experience seamless connectivity with Maxis Business Voice SIP. At Maxis we do more than just connect lines, we deliver value.

Benefits

Worry Free Support

Enjoy enterprise grade SLA & 24x7 customer service with one number for technical support, billing and service changes.

Flexible, Scalable And Secure

Buy the bandwidth you need, add and remove channels easily on our Private IP network that ensures high quality service levels.

Maximize ROI

Enjoy reduction in monthly communication expense & improve employee productivity leveraging integrated capabilities.

Business Continuity

Get platform assurance and value added services (VAS) with Trunk features like load balance, redirect and overflow.

Features

The Voice Over
IP Advantage

Connect to customer’s telephony with ease via the internet.

Voice and Data
Convergence

Enjoy voice including local, long distance and toll-free calls and data traffic over the same connection.

Customized for
Business Needs

If you need only ten concurrent call paths, then buy only 10. Unlike PRI interface, there is no minimum limit of 30 channels.

Features Value Added Services (VAS)
Clip on Pilot Trunk Redirection Chargeable
Clip on Extension Trunk Overflow Chargeable
Speed Dialing Trunk Load Balance Chargeable
Direct Dialing CLIR Chargeable
Call Barring


How Does It Work

Value Added services

Natural disasters and unforeseen service failures can threaten business continuity. Maxis provides sophisticated and customized solutions that ensures uninterrupted business continuity during unexpected occurrences. Features of these solutions include:

Features

Trunk
Re-Direction

This feature redirects incoming calls to a multi location setup anywhere in Malaysia during any service interruption.

Trunk
Overflow

This feature determines the availability of un-utilized trunk and re-directs voice traffic into it.

Trunk
Load Balance

This helps distribute call traffic across the trunk based on a round robin order.

Let's talk business

Got an enquiry on any of our Business Solution? Contact our representatives at 1800-82-1919 or leave your contact details with us and we'll call you.

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Frequently Asked Questions

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What is Maxis Business Voice SIP (SIP Essential)?

Maxis Business Voice SIP (SIP Essential) is a SIP Trunk service that will connect to customer Telephony system via internet & Maxis Metro-e link. It allows you to consolidate all PRI capacity into a single SIP Trunk & provide flexibility in term of SIP Trunk channels scalability.

What are the packages and call charges offered by Maxis Business SIP (SIP Essential)?

Please contact your respective Maxis Account Manager for details on the packages and call charges under the Maxis Business SIP (SIP Essential).

Can my existing business telephone numbers be used as a Maxis Business Voice SIP (SIP Essential) service?

Yes, if your existing business telephone number used is a Maxis number.
No, if your existing business telephone number used is from another operator. A new Maxis Business Voice SIP (SIP Essential) Number will be provided to you.

Can I get Maxis to provide us with a complete solution including equipment for Maxis Business Voice SIP (SIP Essential)?

Yes, you can. However, you will be charged separately on a case to case basis based on your actual requirements.

Please contact your respective Maxis Account Manager for further details

Can I use my existing SIP equipment’s such IP-PBX, Media Gateway, IP-Phone, etc if I choose to subscribe for the Maxis Business Voice SIP (SIP Essential)?

Yes, you can. However, your equipment must be a Maxis Shortlisted Certified equipment that has Interoperability (IOT) and is compatible with the Maxis Voice Network. If your equipment is not Maxis Shortlisted Certified, you are required sign up for a Proof of Concept (POC), at no additional charge. Please contact your respective Maxis Account Manager for further details on this.

What do I need to connect Maxis Business Voice SIP (SIP Essential) to my existing IP-PBX system?

You will require:

  • Maxis Network Infrastructure
  • e-SBC or Media Gateway
  • Managed Router for Managed Services (optional)
  • Minimum Bandwidth of 4 Mbps up to 30 Channels

What are the charges of the Bandwidth required for Maxis Business Voice SIP (SIP Essential)?

The charges of the Bandwidth of connectivity are based on the infrastructure network connectivity that you are using.

For Maxis Business Voice SIP (SIP Essential) over Biz Fibre connectivity, 4 Mbps bandwidth will be given for FREE up to 30 Channels. Whereas, for Maxis Business Voice SIP (SIP Essential) over MPLS or DIA connectivity, the bandwidth will be chargeable based on the number of channels subscribed.

Please contact your respective Maxis Account Manager for further details.

Can I add on more channels and DIDs? What would be the charges?

Yes, you can add up to 30 channels for either Maxis Business Voice SIP (SIP Essential) over Biz Fibre or Maxis Business Voice SIP (SIP Essential) over Metro-E and DIDs.

Please contact your respective Maxis Account Manager for details on the Add On charges for the additional Channels and DIDs.

What are the features available besides Value Added Services (VAS) in Maxis Business Voice SIP (SIP Essential)?

  • CLIP on Pilot or CLIP on Extension
  • Call Barring

How do I get more information about the Maxis Business Voice SIP (SIP Essential)?

You may:

  • Refer to the Maxis Website at http://www.maxis.com.my ;
  • Call our Maxis Toll Free for Business line at 1-800-82-1919 or dial 1919 via your Mobile;
  • Speak to your respective Maxis Account Manager.

How do I subscribe for the Maxis Business Voice SIP (SIP Essential)?

To subscribe for the Maxis Business Voice SIP (SIP Essential), please contact your respective Maxis Account Manager for further assistance.

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