A phone membership.
For zero worries.

It's time to say hello to a new way to get a flagship smartphone,
one with a zero worries experience included.

Here's what you enjoy in a Zerolution360 membership

1-for-1 Immediate 
Replacement

Don’t panic when your phone is stolen or beyond repair. You are entitled to an immediate replacement phone.

Comprehensive Device Protection

Coverage for your mishaps, including cracked screens and liquid damage. First-time screen replacement is FREE.

Priority Repair Service

You are entitled to a backup loan phone, speedy repair as fast as 24 hours* & phone replacement as fast as 2 hours*. 
*Within Klang Valley only.

Yearly Phone Upgrade 

Enjoy the option to upgrade to a new flagship phone after a year.

Discover the best way for you to get your new device

 

                        Zerolution360
Zerolution
Normal Contract
Phone Ownership Type
Lease
Own
Own
Zero Upfront Payment, Credit Card
& Interest Rate
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Monthly Installment
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Yearly Phone Upgrade icon-check.png icon-x.png icon-x.png

Basic Coverage

                 Zerolution360
Zerolution
Normal Contract
Phone Ownership Type
Lease Own Own
1-for-1 Immediate Replacement
icon-check.png icon-x.png*
icon-x.png*
Pickup & Delivery Services
icon-check.png icon-x.png*
icon-x.png*

Premium Benefits (+RM10/mth)

                        Zerolution360
Zerolution
Normal Contract
Phone Ownership Type        Lease Own Own
Free Screen Replacement
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Backup Loan Phone
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Priority Repair Service
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*Available with subscription to Maxis SafeDevice.
All coverage services mentioned are subjected to a service fee.
Please refer to FAQ for full details.

     

 Explore your dream smartphone now

 

Find out if you’re eligible for  Zerolution360

Are you an existing Maxis customer?
You need to have a good payment record over at least 3 months to be eligible.

Currently signed up with another telco?
You may port-in your existing number (and show us 3 months of previous bills exceeding RM80), or sign up for a new Maxis postpaid plan and maintain a good payment record for at least 3 months.

Are you a Hotlink user?
You must first sign up for a Maxis postpaid plan and maintain a good payment record for at least 3 months.


Not eligible? No worries, we've got your back. Click here to find out more about Normal Contract.


 

Frequently Asked Questions


What is Maxis Zerolution360?
Maxis Zerolution360 is a new, all-inclusive zero worries phone membership programme that allows you to fully enjoy the use of your favourite flagship device, with yearly upgrades and total device protection.

What is the difference between Maxis Zerolution360 compared with current Maxis Zerolution, or the Normal Device Contract offer?
Maxis Zerolution360 gives you the ability to use a flagship device with a low monthly subscription fee that includes total device protection and also the option to change your device yearly.

Is there any upfront payment required if I want to subscribe to Maxis Zerolution360?
No, there is no upfront payment required when you sign up for Maxis Zerolution360.

How often can I upgrade my device with Zerolution360?
You can upgrade your device any time after you have made 12 bill payments (from month 13 onwards). Once you upgrade your device, your commitment will restart with the new device that you have selected.

To be eligible for an upgrade, your device needs to be in a good working condition (to be graded by Maxis) and you would need to pay a one-time upgrade fee, which reduces every quarter and is free from month 24 onwards.

What happens to my Zerolution360 subscription when I upgrade?
Once you upgrade your device, your commitment will restart with the new device that you have selected. You will then need to pay the monthly fee for your new device, which may differ from your first device.

What happens if I want to upgrade and my device is not in good working condition?
If your device is not in a good working condition at point of upgrade, you can utilise the comprehensive coverage that comes with your Maxis Zerolution360 subscription.

If you have reached your claim limit, there is still the option to pay an excess fee, hence the zero-worry experience as you do not need to replace the damaged device with another device at the full retail price.

Click here to read full terms and conditions.