Solid Progress For Maxis, Q3 Net Profit Up 22% QOQ To RM514 Million

 

Highlights:

  • Service revenue grew 2.8% to RM2,113 million from Q2
  • EBITDA grew 13.2% to RM1,139 million from Q2
  • Clear leadership in 4G LTE network coverage
  • Declared third interim dividend of 5 sen net per share

 

Quarter-on-Quarter (QoQ) – Q3 2016 vs Q2 2016:

  • Service revenue grew 2.8% to RM2,113 million driven by strong prepaid performance
  • Prepaid revenue grew 6.6% to RM1,022 million
  • Postpaid added 18k new customers, revenue stable with a slight decline at RM960 million against RM975 million
  • Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) grew 13.2% to RM1,139 million
  • Profit After Tax (PAT) up 22.1% to RM514 million

 

Year-on-Year (YoY) – Q3 2016 vs Q3 2015:

  • Service revenue at RM2,113 million, 1.9% lower than Q3 2015
  • EBITDA improved 2.5% to RM1,139 million
  • PAT improved 0.8% to RM514 million

 

A solid Q3:

  Q3 2016 (RM’m) Q2 2016 (RM’m)
Change (%)
Q3 2016 (RM’m)
Q3 2015 (RM’m)
Change (%)
Service Revenue
2,113
2,055
2.8
2,113
2,154
(1.9)
EBITDA
1,139
1,006
13.2
1,139
1,111
2.5
PAT
514
421
22.1
514
510
0.8
Capex
249
333
  249
316
 


Progress driven by intensified efforts in giving unmatched customer experience:

  • The widest 4G LTE coverage in the country, covering 88% of the population and supported by more than 13,000 km fibre
  • Strong demand for speeds saw subscription for home fibre customers beyond entry level doubling from last year
  • Our Customer Service touch points have achieved greater results in managing immediate resolution, achieving a high 90% at first contact resolution and all time high customer satisfaction
  • 60% of all our customer interactions are now on digital and self-care platforms
  • Expanded family offers with MaxisONE Kid (watch with safety features) and Pocket WiFi

 

Comment by Morten Lundal, Chief Executive Officer, Maxis:

“We had a solid operational and financial progress this quarter. It’s again amazing to see how data consumption is exploding. Clearly, Malaysians love data. From an average of 2.5GB of data consumed per month last quarter, our customers are now using 3.1GB per month on average, especially driven by video usage.

We had a great response from our massive auto-upgrade of data for MaxisONE plan (MOP) customers and shareable DataPool introduced last quarter. In the last 12 months alone, we added over 800k MOP customers, with a base now approaching 1.5 million. For prepaid, Hotlink FAST is gaining traction and attracting high ARPU customers. More than 1 million customers are already on this data-rich plan, nearly double the number from a quarter ago. 

Quality is becoming critical for so many Malaysians and great customer experience matters, which is why we are building further our 4G leadership, investing more than anyone else in the network.

We are making good progress towards our ambition to be a fully digitalised Maxis to deliver the best digital experience to our customers.”

To view Maxis’ Q3 2016 financial results video release, please click here: https://youtu.be/uamViRpG0Ck

Archives
Tags

Popular
Posts

Retransformation

Maxis calls on organisations to rethink Digital Transformation Strategy through Retransformation

Maxis is calling on organisations in Malaysia to rethink and reevaluate their digital transformation strategies.

TELL ME MORE
Always Be Ahead in a changing world

Maxis makes commitment to enable customers to Always Be Ahead in a changing world

In a time of constant change across the world, driven especially by advancements in technology, Maxis today unveiled its new brand purpose: To bring together the best of technologies to help people, businesses and the nation to Always Be Ahead in a changing world. The new brand purpose was launched in conjunction with Maxis’ 25th anniversary and the upcoming Merdeka celebrations, to signify the intertwining of Maxis’ and Malaysia’s past, present and future journey together in this rapidly evolving digital age.

TELL ME MORE
Natalia Navin, Chief Human Resource Officer, Maxis

Maxis launches three new scholarships in building future technology and innovation leaders

In its commitment to building tech-savvy and forward-thinking leaders, Maxis has launched three new scholarships to support the aspirations of bright and deserving young individuals. Candidates can apply for the Maxis Women in Tech Undergraduate 2020 Scholarship, Maxis Tech Undergraduate 2020 Scholarship and the Maxis Young Leaders Undergraduate 2020 Scholarship. Due to the overwhelming response received from applicants, the initial submission deadline of 31 August has now been extended to 14 September to allow more students to apply.

TELL ME MORE