The Customer hereby warrants the following, that :

1. the information provided is true and correct;
2. he/she is a registered subscriber of the Maxis Service;
3. he/she shall not breach any provisions of these Terms and Conditions and the Agreement.
   
   

The Customer further warrants to comply with all applicable laws, ordinances, codes, rules, regulations, notices, instructions or directives of the relevant authorities or any notices, instructions, directives or guidelines given by MMSSB in connection with the Services and the M-money.

The Customer is prohibited from fraudulently registering a M-money account. Anyone caught impersonating another customer, whether an individual or another legal entity, will be responsible for any costs and/or losses incurred as a result of their fraudulent activity. Abusing the M-money may result in immediate termination/suspension of M-money. MMSSB reserves the right, from time to time, to request from the Customer additional information in which case the Customer shall provide the information so required failing which the M-money may be barred by MMSSB at its sole discretion.

The Customer may fund his/her M-money account multiple times using channels authorized by MMSSB.

The use of the M-money is subject to such other applicable terms, conditions, rules and regulations of Bank Negara Malaysia and/or any other regulatory or governmental authority.

The M-money is not transferable and shall be used exclusively by the Customer.

The M-money account and/or M-money cannot be pledged or used in any matter by the Customer as form of security for any purposes whatsoever.

Upon registration, the Customer shall enter a six (6) digit combination as the M-PIN. The Customer is responsible to keep the M-PIN confidential.

The Customer acknowledges that the Customer’s name and MSISDN and such other personal information may be made available as identification to another Customer, Bank and/or Merchant when a transaction is effected.

Besides the M-PIN, a password (if applicable) is the Customer’s responsibility and it is up to the Customer not to divulge this information to anyone else. If the Customer loses his/her password or suspects someone else has obtained it, it is the Customer’s responsibility to notify MMSSB of this problem immediately.  MMSSB shall not be responsible for any losses incurred by the Customer as a result of misuse or lost passwords.

Indemnification – the Customer shall indemnify MMSSB and/or any of its subsidiaries or related corporations as defined under the Companies Act, 1965 and their respective employees, agents, officers, and directors (including advertising and promotional agencies) from any and all liability with respect to acceptance, receipt, use or misuse of any product or service as a result of purchases through M-money.

1. the payment for any purchase of goods, services and/or bills from authorized merchant partners using a Mobile Phone bearing the MSISDN and the M-PIN or the use of M-money in accordance with these Terms and Conditions, which payment may be charged to the M-money account;
2. Person-to-Person Transfer of M-money from one M-money account to another;
3. Transfer from one (1) M-money account to a beneficiary account in any other country via Mobile International Remittance service.
4. other new services as may be introduced by MMSSB from time to time.
   
   

MMSSB does not provide any statement of account in respect of the M-money account. The Customer shall be responsible for all his/her transactions and for keeping track of his/her M-money account.

1. For crediting into the Bank’s bank account that provides Cash-Out service, the fund shall be deposited electronically into the Bank account within 24 hours;
2. For crediting into accounts of other banks that are members of the Inter-Bank Giro (“IBG”), the funds shall be credited electronically within two (2) business days from the transaction date;
3. For crediting into accounts of non-IBG banks, a banker’s cheque shall be issued by the Bank at the Customer’s cost, by the Bank in the beneficiary’s name and delivered to the non-IBG Bank.

To the best of MMSSB’s knowledge, the above are some of the prevailing standard banking operating procedures. The Customers are advised to check with the respective Banks on such prevailing (or updated) standard banking operating procedures.

The transfer of M-money via M-money Mobile International Remittance service to the beneficiary account overseas is subject to the prevailing exchange rate.

Prepaid Services: In the event the Customer fails to top up his/her Maxis Account at any time MMSSB reserves the right to deduct M-money from the M-money account to top up the Maxis Account, the value of which shall be at the prevailing minimum top up amount and this process shall continue until the balance in the M-money account is empty or below the minimum top up amount.

Where prescribed transaction limits are applicable to specific purchases or other transactions by the Customer, have been notified to the Customer, the Customer shall not exceed the prescribed set limit unless prior written approval to exceed these limits are obtained by the Customer from MMSSB.

Notwithstanding that a prescribed M-money account and transaction limits may not be notified to the Customer, MMSSB may from time to time at its sole discretion set such limits for its control purposes without informing the Customer.

MMSSB may at its absolute discretion immediately terminate, suspend, impose conditions or restrictions on the Customer in respect of the use of M-money or change the procedures, the mode of operation of M-money without giving any reason or notice thereof.

Notwithstanding Clause 10.1 above, MMSSB reserves the right, at its absolute discretion and at any time, to immediately suspend/terminate the Customer’s use of M-money for any reason, including without limitation the following circumstances :

1. in the opinion of MMSSB, the Customer had indulged in anything dishonest, fraudulent, illegal, misrepresentation and/or criminal in nature;

2. the Customer is in breach of any of the provisions of these Terms and Conditions or engages in any conduct prejudicial to MMSSB;

3. the Customer is in breach of any acts, statutes, laws, by-laws, rules and/or regulations imposed by any party, regulatory body or government agency;

4. the Customer has submitted false documents or declares false information in relation to the application for M-money.

MMSSB reserves the right to terminate the M-money account without further notice if the Customer does not close the M-money account after the termination or expiration of the Maxis Service.

The Customer may, at any time, terminate M-money by giving MMSSB prior written notice. M-money shall be deemed terminated immediately upon receipt of the termination notice by MMSSB.

The Customer further agrees that should MMSSB terminate/suspend the M-money pursuant to Clause 10.2, MMSSB shall not be obliged to refund or return any M-money in the M-money account until clearance is obtained from the relevant authorities (including but not limited to the Bank, police, customs, Bank Negara Malaysia, etc).

Upon suspension, MMSSB may at its absolute discretion reconnect the M-money account, subject to the Customer paying a reconnection fee, all outstanding amounts due to MMSSB and/or any other amounts as may be required by MMSSB for the reconnection of the M-money account.

Prepaid Services: In the event the Customer fails to top up his/her one (1) day before the Expiry Date, MMSSB reserves the right to deduct M-money from the M-money account to top up the Maxis Account, the value of which shall be at the prevailing minimum top-up amount and this process shall continue until the balance in the M-money account is empty or below the minimum top up amount.

The provisions of this Clause 11 are without prejudice to any of MMSSB’s other rights and remedies under these Terms and Conditions, the Agreement or at law.

The Customer hereby agrees that, he/she will comply with all instruction manuals and other documents in relation to M-money, whether current or subsequently issued by MMSSB.

1. Be at least 18 years of age. Participants below the age of 18 must obtain parental consent to participate;
   
   
2. Have an account which is current throughout the Reward campaign Period;
   
   
3. Not have an account which has been suspended or terminated by the Organiser for any reason.
   

1. Permanent and/or contract employees of the Organiser (including its associated and related companies) and their immediate family members (children, parents, brothers and sisters, including spouses]; and/or
   
   
2. Representatives, employees, servants and/or agents of advertising and/or promotion service providers of the Organiser, and their immediate family members (children, parents, brothers and sisters, including spouses).
   

1. A Hotlink or Maxis subscriber is required to Remit money to Philippines Globe GCash service using M-money remittance service. Each successful remittance transaction will allow the subscriber to participate in answering a SMS question.
   
   
2. The participant will be notified the following day before 6pm via SMS. The SMS shall be in English.
   
   
3. The participant must reply “yes” to 22522 by 12 midnight of the same day of receiving the SMS notification after which the participant will receive a question that he/she needs to answer. The SMS is charged at RM0.15.
   
   
4. The participant who replies to the SMS question will be judged based on the following criteria:
   i. Correct answer to the question; and
   ii. Fastest to reply.
   
   
5. The return air ticket to Philippines will be rewarded to the participant who meets the stated criteria. There is only 1 return air ticket to Philippines to be given away in this campaign.
   
   
6. The selection of the eligible participant will be done at the end of the reward campaign period.
   
   
7. The participant who is eligible for reward will be informed via phone call within 2 weeks after the Reward campaign ends.
   

All entries which do not comply with any of the above mentioned specifications, requirements and these terms and conditions herein will be automatically disqualified.

Participant who is receiving the reward will be notified via our Customer Call Consultants through the details which they have provided. The Organiser shall not be held responsible nor liable in the event that the participant(s) cannot be contacted for any reason whatsoever following efforts by the Organiser to contact the participant(s).

In the event a participant fails to collect his reward within 1 month from the date he/she is declared the winner, he/she waives any and all claims to that reward which will be dealt with according to the absolute discretion of the Organiser subject to legislative requirements.

Results once notified or published are final. Neither disputes nor appeals will be entertained.

The Organiser shall reserve the right at its absolute discretion to substitute any of the rewards with that of similar value at any time without prior notice. All rewards are non-transferable and not exchangeable for cash, credit or kind, in part or in full.

The Organiser reserves the right to use the names and/or photographs of the participants as materials for the purposes of advertising and publicity and the winners shall not be entitled to claim ownership or other forms of compensation on the materials.

By participating in this Reward campaign, the participants agree to release and hold the Organiser free and harmless of any or all losses, damages, rights, claims and actions of any kind in connection with this Reward campaign or resulting from acceptance, possession, or use of any reward, including, without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation or invasion of privacy.

The Organiser is also not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of, user or member communications, or any problems or technical malfunction of our telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problems or traffic congestion on the Internet.

The Organiser reserves the right:

1. To amend, revise, supplement, delete, vary or add to these terms and conditions without prior notice at any time and the participant shall be bound by such changes, amendments, revisions, supplements, deletions, variations or additions;
   
   
2. At any time change any aspect of the Reward campaign (including discontinuing the Reward campaign) without prior notice;
   
   
3. At its sole discretion to cancel, suspend, modify or delay the Reward campaign in the event of unforeseen circumstances beyond its reasonable control.
   

The Organiser, reserves the right, in its sole discretion, to disqualify any participant who is found or suspected of tampering with the Reward campaign submission process, the operation of this Reward campaign or to be in violation of the Conditions of Access of the web-site. The Organiser reserves the right to pursue legal action against any individual it believes has undertaken fraudulent activities or other activities harmful to this Reward campaign or the Reward campaign submission process.

By participating in this Reward campaign, all participants agree to be bound by the Reward campaign terms and conditions.